When it comes to investing in a new mattress, it's important to consider not just the comfort and support it provides, but also the warranty that comes with it. Mattress Firm, one of the leading mattress retailers in the industry, offers a 10 year warranty on their products. This warranty provides customers with peace of mind and assurance that their mattress will last for years to come. In this article, we'll explore the details of Mattress Firm's 10 year warranty and what it covers.Introduction to Mattress Firm's 10 Year Warranty
The Mattress Firm warranty covers any defects in materials or workmanship for a period of 10 years from the date of purchase. This warranty is applicable to all Mattress Firm mattresses, including their top-selling brands such as Serta, Simmons, and Beautyrest. The warranty is only valid for the original purchaser and is non-transferable.Mattress Firm Warranty Information
The 10 year warranty from Mattress Firm covers a variety of issues that may arise with your mattress. This includes sagging or body impressions of 1.5 inches or more, as well as any defects in the cover, zipper, or seams. The warranty also covers any issues with the box spring or foundation, as long as it was purchased at the same time as the mattress.Mattress Firm Warranty Coverage
It's important to note that the 10 year warranty from Mattress Firm does not cover normal wear and tear, physical damage, or changes in firmness preference. Additionally, the warranty does not cover issues caused by improper use or care, such as stains, burns, or tears. The warranty also does not cover issues resulting from the use of an improper bed frame or foundation.Mattress Firm Warranty Details
In order to make a claim under the Mattress Firm warranty, you must provide proof of purchase and submit a written claim within the warranty period. The mattress must also be in a sanitary condition, free of stains or odors. If a defect is found, Mattress Firm will either repair or replace the mattress, at their discretion. The customer is responsible for any transportation or shipping fees associated with the warranty claim.Mattress Firm Warranty Terms
If you believe your mattress is covered under the warranty, you can file a claim by contacting Mattress Firm's customer service team. They will guide you through the process and may request photos or additional information to assess the issue. It's important to note that any modifications made to the mattress, such as cutting or removing tags, will void the warranty.Mattress Firm Warranty Claim
While not required, Mattress Firm recommends registering your purchase on their website in order to speed up the claims process. Registering your warranty will also allow you to receive important warranty updates and information about new products.Mattress Firm Warranty Registration
Here are some commonly asked questions about Mattress Firm's 10 year warranty:Mattress Firm Warranty FAQ
If you want additional coverage and peace of mind, you can purchase an extended warranty from Mattress Firm. This extended warranty will extend the coverage period and may also include additional services such as mattress cleaning and reconditioning.Mattress Firm Extended Warranty
As mentioned previously, the Mattress Firm warranty is non-transferable and only valid for the original purchaser. However, if you plan on selling or giving away your mattress, the new owner can purchase an extended warranty for their own protection.Mattress Firm Warranty Transfer
The 10 year warranty from Mattress Firm does not cover certain events or conditions, including:Mattress Firm Warranty Exclusions
The 10 year warranty from Mattress Firm provides customers with a sense of security and confidence in their purchase. With coverage for a variety of potential issues and the option to purchase an extended warranty, customers can rest easy knowing their mattress is protected for years to come. Remember to properly register your warranty and follow the terms and conditions in order to make a successful claim if needed. With a high-quality mattress and a reliable warranty, you can enjoy a good night's sleep for many years to come.In Conclusion