The COVID-19 pandemic has undoubtedly changed the way we live our lives, and businesses around the world have had to adapt to the new normal. Mattress Firm, one of the largest mattress retailers in the United States, is no exception. With its commitment to providing quality sleep solutions to its customers, the company has implemented several changes to ensure the safety and well-being of its staff and customers during these challenging times.1. The Impact of COVID-19 on Mattress Firm: Adjusting to a New Normal
As the situation continues to evolve, Mattress Firm has adjusted its store hours to accommodate for cleaning and restocking procedures. Most locations are now open from 11 am to 6 pm, Monday through Saturday, and 12 pm to 5 pm on Sundays. These reduced hours allow for thorough cleaning and sanitization of the store and its products, ensuring a safe shopping experience for all.2. Store Hours: What to Expect When Visiting a Mattress Firm Location
If you prefer to shop from the comfort of your own home, Mattress Firm has you covered. The company has launched virtual shopping services, allowing customers to browse and purchase mattresses online. With the help of virtual guides, you can still receive personalized recommendations and assistance in finding the right mattress for your needs.3. Virtual Shopping: An Alternative Way to Find Your Perfect Mattress
Mattress Firm has implemented several safety measures in its stores to protect customers and staff. These include mandatory face coverings for all employees, frequent hand washing and sanitization, and social distancing protocols. The company also encourages customers to use contactless payment options and provides hand sanitizer stations throughout the store for added convenience.4. In-Store Safety Measures: Putting Customers and Staff First
Despite the challenges brought on by the pandemic, Mattress Firm has maintained a wide selection of mattresses for its customers. The company continues to offer a variety of brands, styles, and sizes to suit every budget and preference. With the increase in virtual shopping, you can now browse and purchase from the comfort of your own home, ensuring a stress-free buying experience.5. Product Availability: Ensuring a Wide Selection of Mattresses for Customers
Mattress Firm offers both in-store and online delivery options for its customers. The company has implemented strict safety protocols for its delivery team, including wearing masks and gloves, sanitizing equipment and trucks, and practicing social distancing. If you prefer to have your mattress shipped directly to your home, Mattress Firm offers free shipping on orders over $499.6. Delivery and Shipping: Getting Your Mattress Safely to Your Home
In addition to prioritizing the safety of its staff and customers, Mattress Firm has also been giving back to the community during the pandemic. The company has donated thousands of mattresses to healthcare workers and first responders in need of a good night's sleep. Mattress Firm also offers a military and first responder discount to show appreciation for those on the frontlines.7. Mattress Firm Cares: Giving Back to the Community During the Pandemic
During these uncertain times, Mattress Firm understands that many may be facing financial difficulties. That's why the company offers financing options to help make quality sleep solutions accessible to all. With options such as 0% APR for up to 72 months, you can find the perfect mattress without breaking the bank.8. Financing Options: Making Quality Sleep Solutions Accessible to All
At Mattress Firm, customer satisfaction is always a top priority. The company has a dedicated customer service team available to answer any questions or concerns you may have. Whether you need assistance with your purchase or have questions about safety protocols, the team is there to provide support every step of the way.9. Customer Service: Providing Support Every Step of the Way
As we navigate through these unprecedented times, Mattress Firm remains committed to providing quality sleep solutions to its customers. With its dedication to safety, a wide selection of products, and exceptional customer service, the company is staying strong and continuing to serve its customers to the best of its ability. In conclusion, while the COVID-19 pandemic has brought about many changes, Mattress Firm is doing its part to ensure a safe and stress-free shopping experience for its customers. Whether you choose to visit a store in person or shop virtually, you can count on Mattress Firm to provide a wide selection of quality mattresses and exceptional customer service. Stay safe and sleep well with Mattress Firm.10. Looking to the Future: Staying Strong During These Challenging Times