Since taking over as CEO of Earls Kitchen + Bar in 2013, Mo Jessa has helped guide the Canadian restaurant chain through a period of significant growth and expansion. With a focus on quality food, exceptional customer service, and sustainability, Jessa has solidified Earls’ position as a leader in the casual dining industry. In this exclusive interview, Jessa shares his insights on the company’s past successes and future plans.Earls Kitchen + Bar CEO Mo Jessa on the company's growth and future
With over 70 locations across Canada, the United States, and the United Kingdom, Earls Kitchen + Bar has become a household name in the casual dining scene. But Jessa isn’t stopping there. In the next few years, the company plans to open several new locations in both existing and new markets. Jessa attributes this success to the company’s commitment to providing a memorable dining experience for each and every guest.Earls Kitchen + Bar CEO Mo Jessa on the company's expansion plans
As with any growing business, Earls Kitchen + Bar has faced its fair share of challenges. But according to Jessa, the key to success has been staying true to the company’s core values and consistently delivering on their promise of quality food and service. Jessa also credits the company’s success to their ability to adapt and evolve in a constantly changing industry.Earls Kitchen + Bar CEO Mo Jessa on the company's success and challenges
One of the ways Earls Kitchen + Bar stays ahead of the competition is through their commitment to menu innovation. Jessa and his team are always looking for new and exciting ways to elevate the dining experience for their guests, whether that’s through new dishes or unique cocktail offerings. But it’s not just about the food – Jessa believes that providing exceptional customer service is just as important in creating a memorable experience for guests.Earls Kitchen + Bar CEO Mo Jessa on the company's menu innovation and customer experience
Earls Kitchen + Bar has always been committed to sustainability and giving back to the community. From sourcing ingredients from local and sustainable suppliers to partnering with organizations that support social causes, the company has made it a priority to be a responsible and contributing member of the communities they serve. Jessa believes that this commitment to sustainability and community has been a key factor in the company’s success.Earls Kitchen + Bar CEO Mo Jessa on the company's commitment to sustainability and community
Jessa is quick to credit the success of Earls Kitchen + Bar to the hard work and dedication of his team. He believes in creating a positive and inclusive culture within the company, and this is reflected in the way they treat their employees and guests. Jessa also emphasizes the importance of strong leadership in driving the company’s growth and maintaining its values.Earls Kitchen + Bar CEO Mo Jessa on the company's leadership and culture
The COVID-19 pandemic has had a significant impact on the restaurant industry, and Earls Kitchen + Bar was no exception. But Jessa and his team quickly adapted to the changing landscape and implemented safety protocols to ensure the well-being of their guests and employees. Despite the challenges, the company was able to continue serving their customers through takeout and delivery options, and Jessa remains optimistic for the future.Earls Kitchen + Bar CEO Mo Jessa on the company's response to COVID-19
In addition to their commitment to sustainability and community, Earls Kitchen + Bar has also formed partnerships and collaborations with other businesses and organizations. This has allowed them to expand their reach and offer unique experiences to their guests. Jessa believes that these partnerships are a key component in the company’s growth and success.Earls Kitchen + Bar CEO Mo Jessa on the company's partnerships and collaborations
Earls Kitchen + Bar has been steadily expanding into new markets, both in Canada and internationally. This growth has been a testament to the company’s strong brand and reputation. Jessa sees this expansion as an opportunity to introduce new audiences to the Earls experience and continue to grow the company’s presence in the global market.Earls Kitchen + Bar CEO Mo Jessa on the company's expansion into new markets
Looking ahead, Jessa is excited about the future of Earls Kitchen + Bar. He envisions continued growth and expansion, with a focus on maintaining the company’s core values and commitment to quality and sustainability. He also hopes to continue providing exceptional experiences for their guests and making a positive impact in the communities they serve.Earls Kitchen + Bar CEO Mo Jessa on the company's vision for the future