Sam's Club Mattress Return Policy
Shopping for a new mattress can be a daunting task, but luckily Sam's Club offers a wide selection of high-quality mattresses at affordable prices. However, if for any reason you are not satisfied with your purchase, it's important to familiarize yourself with Sam's Club's mattress return policy. In this article, we will break down the top 10 things you need to know about Sam's Club's mattress return policy.
1. Returns Available Within 90 Days
Sam's Club offers a generous 90-day return policy for their mattresses. This gives you plenty of time to try out your new mattress and make sure it is the right fit for you. It's important to note that this return policy is only available for mattresses purchased directly from Sam's Club and not from third-party sellers.
2. Mattresses Must Be in Original Condition
In order to be eligible for a return, your mattress must be in its original condition. This means it cannot be stained, damaged, or have any signs of wear and tear. It's important to keep the original packaging and tags in case you need to return the mattress.
3. No Restocking Fee
Unlike other retailers, Sam's Club does not charge a restocking fee for returned mattresses. This means you can return your mattress without any additional costs, making the return process hassle-free.
4. Online Purchases Can Be Returned In-Store
If you purchased your mattress online, you can still return it in-store. This makes it convenient for those who may not have a Sam's Club location near them or prefer to shop online. Simply bring your mattress and original receipt to the nearest Sam's Club location.
5. Original Receipt Required
In order to process a return, you will need to provide the original receipt. This serves as proof of purchase and ensures that the return is within the 90-day window.
6. Refunds Issued In Original Form of Payment
If you paid for your mattress with a credit or debit card, your refund will be issued back to the original form of payment. If you paid with cash, you will receive a cash refund. It's important to note that if you paid with a Sam's Club gift card, you will receive store credit for the amount of the return.
7. Exchange Option Available
If you are not satisfied with your mattress but still want to purchase from Sam's Club, they offer an exchange option. This allows you to exchange your current mattress for a different one within the 90-day return period. Keep in mind that this exchange must be for a mattress of equal or greater value.
8. Limited Warranty on Mattresses
All mattresses sold at Sam's Club come with a limited warranty. This warranty covers any manufacturing defects or issues with the materials used in the mattress. It's important to note that this warranty does not cover normal wear and tear or damage caused by misuse.
9. Third-Party Mattresses May Have Different Return Policies
If you purchased your mattress from a third-party seller at Sam's Club, it's important to note that their return policy may be different from Sam's Club's policy. It's always best to check with the third-party seller before making a purchase.
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