Mattress Firm Warranty Information
When purchasing a new mattress, it's important to consider the warranty that comes with it. Mattress Firm offers a comprehensive warranty to ensure that you are satisfied with your purchase and have peace of mind knowing that your investment is protected. Here is everything you need to know about the Mattress Firm warranty.
Mattress Firm Warranty Coverage
The Mattress Firm warranty covers any defects in materials or workmanship for the duration of the warranty period. This includes issues such as sagging, broken coils, and faulty stitching. In order to qualify for coverage, the mattress must be used on a proper foundation and have no signs of misuse or abuse.
Mattress Firm Warranty Claim
If you believe your mattress is experiencing a defect covered by the warranty, you can file a claim with Mattress Firm. The process is simple and can be done online or through a customer service representative. You will need to provide proof of purchase and photos or videos of the defect in order to process your claim.
Mattress Firm Warranty Registration
While it is not required, registering your Mattress Firm warranty can make the claims process easier. By registering your warranty, you will have all of your information on file and can easily access it if needed. You can register your warranty online or by contacting customer service.
Mattress Firm Warranty Length
The length of the Mattress Firm warranty varies depending on the mattress you purchase. Most mattresses come with a 10-year warranty, while some may have a longer or shorter warranty period. It's important to check the warranty length before making your purchase to ensure you are satisfied with the coverage.
Mattress Firm Warranty Transfer
If you decide to sell or give away your mattress, the warranty is transferable to the new owner. However, you will need to provide the new owner with a copy of the original receipt and notify Mattress Firm of the transfer. Keep in mind that the warranty will only cover defects in materials or workmanship and does not extend to the new owner's personal preferences or comfort level.
Mattress Firm Warranty Exclusions
While the Mattress Firm warranty covers a wide range of defects, there are some exclusions to be aware of. The warranty does not cover normal wear and tear, stains, or damage caused by misuse or abuse. It also does not cover comfort preferences or changes in the mattress over time.
Mattress Firm Warranty Repair
If your mattress is experiencing a defect covered by the warranty, Mattress Firm will repair or replace the mattress at no cost to you. If the exact model is no longer available, a similar model may be substituted. However, if the defect is found to be due to misuse or abuse, the warranty will not cover the repair or replacement.
Mattress Firm Warranty Return
If you are not satisfied with your mattress, Mattress Firm offers a 120-night trial period where you can return or exchange your mattress for a different model. However, keep in mind that the trial period and return policy may vary depending on the specific mattress and location. It's important to check the details before making your purchase.
Mattress Firm Warranty Terms
The Mattress Firm warranty terms may vary depending on the specific mattress, so it's important to read the details before making your purchase. It's also important to note that the warranty is only valid for the original purchaser and cannot be transferred to a new owner unless approved by Mattress Firm.
In conclusion, the Mattress Firm warranty offers comprehensive coverage for any defects in materials or workmanship, giving you peace of mind and ensuring your investment is protected. Remember to read the warranty terms before making your purchase and register your warranty for easier claims processing. With a quality mattress and a reliable warranty, you can sleep soundly knowing that your comfort and satisfaction are a top priority for Mattress Firm.