Are you unsatisfied with your pillow purchase from Mattress Firm? Don’t worry, the company offers a hassle-free return policy for its pillows. You can rest easy knowing that your comfort is their top priority. Let’s take a closer look at the Mattress Firm Return Policy for Pillows and see how you can get the perfect pillow for your needs. Mattress Firm Return Policy for Pillows
It’s important to understand the return policy before making a purchase. According to the Mattress Firm website, pillows are eligible for return within 120 days of purchase. This gives you plenty of time to test out the pillow and decide if it’s the right fit for you. Mattress Firm Pillow Return Policy
If you decide to return your pillow, you can do so in-store or by contacting customer service. You will need to provide proof of purchase and the original packaging. The pillow must also be in good condition, without any stains or damage. Mattress Firm Pillow Return
The return policy for pillows also applies to bedding items, such as pillowcases and sheets. These items can also be returned within 120 days of purchase with proof of purchase and in their original packaging. Mattress Firm Return Policy for Pillows and Bedding
The return process for pillows is simple and straightforward. If returning in-store, bring the pillow and proof of purchase to any Mattress Firm location. If returning by mail, contact customer service to initiate the return process. Once the return is approved, you will receive a prepaid shipping label to send the pillow back. Mattress Firm Pillow Return Process
According to the return policy, the return process can take up to 14 days from the time the pillow is received by Mattress Firm. However, most returns are processed much quicker. You can expect to receive your refund within 3-5 business days after the return is processed. Mattress Firm Pillow Return Timeframe
As mentioned before, the pillow must be in good condition and in its original packaging in order to be eligible for a return. If the pillow is found to be damaged or stained, the return may not be accepted. Mattress Firm Pillow Return Requirements
Mattress Firm offers two options for returns: exchange or refund. You can choose to exchange the pillow for another one or receive a refund for the purchase price. Keep in mind, exchanges may be subject to availability. Mattress Firm Pillow Return Options
While Mattress Firm strives to make the return process as easy as possible, there are a few exceptions to the return policy. Custom or special order pillows cannot be returned, and pillows that have been used with a damaged or stained cover are also not eligible for return. Mattress Firm Pillow Return Exceptions
There are no fees for returning a pillow at Mattress Firm. However, if you choose to exchange the pillow for a more expensive one, you will be responsible for paying the difference in price. Mattress Firm Pillow Return Fees
Mattress Firm's Hassle-Free Return Policy for Pillows
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