If you've recently purchased a Helix mattress and find it too firm for your liking, you're not alone. Many customers have experienced the same issue and have struggled to get a good night's sleep as a result. But don't worry, there are ways to make your Helix mattress softer and more comfortable. In this article, we'll share 10 tips to help you adjust the firmness of your Helix mattress and get the sleep you deserve.Introduction
The first step in making your Helix mattress softer is to understand how to adjust its firmness. Helix mattresses come with customizable layers, allowing you to change the feel of your mattress without having to exchange it. You can rearrange the layers or add a mattress topper to modify the firmness level to your liking.Tip 1: How to Adjust the Firmness of Your Helix Mattress
Before we dive into the solutions, it's essential to understand why your Helix mattress may feel too firm. Here are five common reasons:Tip 2: 5 Common Reasons Why Your Helix Mattress Feels Too Firm
If your Helix mattress is still too firm after rearranging the layers, adding a mattress topper is an excellent solution. Toppers provide extra cushioning and can change the feel of your mattress instantly. Memory foam toppers are known for their ability to soften a firm mattress, while latex toppers offer both support and comfort.Tip 3: Try These Topper Options
When purchasing a Helix mattress, you have the option to choose the firmness level that best suits your needs. If you need a softer mattress, opt for a plush or soft feel. If you prefer a firmer mattress, choose a medium or firm feel. It's essential to consider your body type, sleeping position, and personal preferences when deciding on the firmness level.Tip 4: How to Choose the Right Firmness Level for Your Helix Mattress
Don't just take our word for it - here's what other customers have to say about their Helix mattress firmness experience:Tip 5: Helix Mattress Too Firm? Here's What Customers Say
If none of the above solutions work for you, Helix offers a 100-night sleep trial, allowing you to return or exchange your mattress within this period. Contact customer support for more information on the process and any fees that may apply.Tip 6: How to Get a Refund or Exchange
If you need assistance with adjusting the firmness of your Helix mattress or have any questions or concerns, you can contact Helix customer support via phone, email, or live chat. They are available seven days a week and are always happy to help.Tip 7: How to Contact Customer Support
If your Helix mattress is brand new, it may need some time to break in. Give it a few weeks to adjust to your body and sleeping habits before making any changes. If it still feels too firm after this time, try rearranging the layers or adding a topper.Tip 8: How to Properly Break It In
If your Helix mattress is too firm, don't panic - there are plenty of ways to make it softer and more comfortable. Remember to consider the firmness level when purchasing, follow the setup instructions, and try rearranging the layers or adding a topper. If all else fails, take advantage of the 100-night sleep trial and contact customer support for assistance.Tip 9: Helix Mattress Too Firm? Here's How to Fix It