One of the main features of a point of sale (POS) system is its ability to track and organize orders by table number. This allows for efficient communication between the kitchen and front of house staff, ensuring timely and accurate service for customers. However, if you're using the Floreant POS system and notice that the kitchen ticket is not showing the table number, it can cause confusion and delays in your restaurant's operations. This issue can have various causes, from simple settings adjustments to technical glitches. In this article, we will discuss the top 10 reasons why your Floreant POS kitchen ticket may not be displaying the table number and how to fix them.1. Floreant POS Kitchen Ticket Not Showing Table Number
1. Floreant POS Kitchen Ticket Not Showing Table Number
If the table number is missing from the kitchen ticket, the most common reason is that it has not been added to the order. In the Floreant POS system, the table number needs to be manually entered for each order. Make sure that your staff is trained to input the table number correctly for every order to avoid this issue. Another reason for the missing table number could be that the ticket has been split or merged. When an order is split between multiple tables or merged with another order, the table number may not appear on the kitchen ticket. To avoid this, make sure to double-check the ticket before sending it to the kitchen.2. Floreant POS Kitchen Ticket Table Number Missing
2. Floreant POS Kitchen Ticket Table Number Missing
If your Floreant POS kitchen ticket is not displaying the table number, it could be due to a setting in the system. Check the settings to ensure that the table number is enabled to be printed on the kitchen ticket. If it is disabled, make sure to turn it on to have the table number appear on the ticket. It is also possible that the printer settings are not configured correctly. If the printer is not set up to print the table number, it will not appear on the kitchen ticket. Make sure to check the printer settings and adjust them as needed.3. Floreant POS Kitchen Ticket Not Displaying Table Number
3. Floreant POS Kitchen Ticket Not Displaying Table Number
If the table number is not being printed on the kitchen ticket, there could be an issue with the printer itself. Check to see if the printer is out of paper or if there are any error messages on the printer's display. If the printer is not functioning properly, the table number will not be printed on the ticket. In some cases, the issue may be with the printer driver or connection. Make sure that the printer is properly connected to the POS system and that the printer driver is up to date. If there are any issues with the printer driver, it may prevent the table number from being printed.4. Floreant POS Kitchen Ticket Not Printing Table Number
4. Floreant POS Kitchen Ticket Not Printing Table Number
If the table number is not appearing on the kitchen ticket, it could be a technical issue with the POS system. In this case, try restarting the system and see if the table number appears on the next ticket. If the problem persists, there may be a more significant technical issue that needs to be addressed. If you are using a cloud-based POS system, it is possible that there is a connectivity issue preventing the table number from being transmitted to the kitchen ticket. Check your internet connection and make sure that the POS system is connected to the internet.5. Floreant POS Kitchen Ticket Table Number Not Appearing
5. Floreant POS Kitchen Ticket Table Number Not Appearing
In addition to the kitchen ticket, some restaurants also have the table number printed on the customer's receipt. If the table number is not showing up on the receipt, it could be due to a setting in the POS system. Check the settings to make sure that the table number is enabled to be printed on the receipt. Another reason for this issue could be that the table number has been deleted from the order after printing the kitchen ticket. In this case, the table number will not appear on the receipt. Make sure to keep the table number on the order until the customer has paid and received their receipt.6. Floreant POS Kitchen Ticket Not Showing Table Number on Receipt
6. Floreant POS Kitchen Ticket Not Showing Table Number on Receipt
In some cases, the table number may not be completely missing from the kitchen ticket, but it may not be visible due to the formatting or design of the ticket. If this is the case, check the ticket template and make sure that the table number is placed in a visible area. You may need to adjust the layout or font size to make the table number more prominent. It is also possible that the printer is not printing the table number clearly or is cutting off part of it. Check the printer settings and adjust them as needed to ensure that the table number is visible on the kitchen ticket.7. Floreant POS Kitchen Ticket Table Number Not Visible
7. Floreant POS Kitchen Ticket Table Number Not Visible
If the kitchen ticket is not including the table number at all, it could be due to a glitch in the system. Try restarting the POS system and see if that resolves the issue. If not, you may need to contact the technical support team for further assistance. Another possible cause could be that the table number has been deleted from the order before sending the ticket to the kitchen. Make sure that the table number is included on the order before sending it to the kitchen to avoid this issue.8. Floreant POS Kitchen Ticket Not Including Table Number
8. Floreant POS Kitchen Ticket Not Including Table Number
If the table number is completely missing from the kitchen ticket, it could be an issue with the printer driver or connection. Make sure to check the printer settings and connection before sending the ticket to the kitchen again. In some cases, the issue may be with the order itself. If the table number is missing from the order, it will not appear on the kitchen ticket. Make sure that the table number is entered correctly for each order to avoid this issue.9. Floreant POS Kitchen Ticket Missing Table Number
9. Floreant POS Kitchen Ticket Missing Table Number
Lastly, if the table number is not showing up on the order screen, it could be a setting in the POS system. Check the settings to ensure that the table number is enabled to be displayed on the order screen. If it is disabled, make sure to turn it on to have the table number appear on the screen. It is also possible that the table number has been deleted from the order after it was entered. In this case, the table number will not appear on the order screen. Make sure to keep the table number on the order until it is sent to the kitchen to avoid this issue.10. Floreant POS Kitchen Ticket Not Showing Table Number on Order Screen
10. Floreant POS Kitchen Ticket Not Showing Table Number on Order Screen
Why is the Table Number Not Showing on Floreant POS Kitchen Tickets?
Possible Causes of Table Number Not Showing on Floreant POS Kitchen Tickets
One of the most common issues faced by restaurant owners while using Floreant POS is the kitchen tickets not showing the table number. This can be extremely frustrating, especially during peak hours when the kitchen needs to know which table the order belongs to. There can be several reasons why the table number is not showing on the kitchen tickets.
One possible cause could be that the table number has not been assigned to the order in the POS system. This can happen if the server forgets to select the table number while taking the order or if the table number is not entered correctly. It is important for servers to double-check and ensure that the table number is correctly entered in the system.
Another reason could be that the printer settings in the POS system are not configured properly. If the printer is not set up to include the table number on the kitchen ticket, it will not be displayed. This can be easily fixed by adjusting the printer settings in the POS system.
Solutions to Fix the Table Number Issue
If you are facing the issue of table numbers not showing on your Floreant POS kitchen tickets, there are a few solutions you can try to fix the problem. The first step is to check if the table number has been correctly assigned to the order in the POS system. If not, simply edit the order and enter the correct table number.
If the printer settings are the issue, you will need to make some adjustments in the POS system. Go to the printer settings and make sure that the table number is selected to be included on the kitchen ticket. You can also check if there are any updates available for your POS system that may fix this issue.
Benefits of Having Table Numbers on Kitchen Tickets
Having table numbers displayed on kitchen tickets has several benefits for restaurants. Firstly, it helps the kitchen staff to easily identify which table the order belongs to, making it easier to prioritize orders during busy hours. This also ensures that the correct order is served to the correct table, reducing the chances of mix-ups and customer complaints.
Additionally, having table numbers on kitchen tickets can also help with table management. By keeping track of which table has placed an order, restaurant staff can better manage the flow of customers and ensure that tables are being served in a timely manner.
In conclusion, the issue of table numbers not showing on Floreant POS kitchen tickets can be easily resolved by ensuring that the correct table number is entered in the POS system and that the printer settings are configured properly. By doing so, restaurant owners can improve the efficiency of their kitchen and provide better service to their customers.
