Mattress Firm is an American mattress retail chain that was founded in 1986. It is the largest specialty mattress retailer in the United States, with over 3,500 stores across the country. The company offers a wide range of mattresses, bedding, and related accessories from top brands such as Sealy, Serta, and Tempur-Pedic. The company has faced some controversy over the years, including allegations of using fiberglass in their mattresses. In this article, we will take a closer look at whether or not Mattress Firm uses fiberglass in their products and explore the potential health concerns associated with this material.Mattress Firm - Wikipedia
ConsumerAffairs.com is a popular website that allows consumers to share their experiences with various companies. The site has a section dedicated to Mattress Firm, where customers can leave reviews and ratings of their experiences with the company. While there are some positive reviews, there are also several complaints about fiberglass being present in Mattress Firm mattresses. One customer reported finding small pieces of fiberglass in their bed, causing irritation and discomfort. Another customer claimed that their mattress had a strong chemical smell, which they believed was due to the use of fiberglass.Mattress Firm - ConsumerAffairs.com
The Better Business Bureau (BBB) is a nonprofit organization that aims to promote marketplace trust by setting standards for ethical business behavior. It also provides a platform for consumers to file complaints against companies and offers a rating system based on customer feedback. Mattress Firm has a rating of "F" on the BBB website, the lowest possible rating. This is due to the high number of complaints filed against the company, including several related to fiberglass in their mattresses. The company has responded to some of these complaints, stating that their mattresses do not contain fiberglass and that any issues reported are likely due to loose fibers from the mattress cover.Mattress Firm - Better Business Bureau
Glassdoor is a website that allows current and former employees to leave anonymous reviews of their company. This can provide insight into the work culture, management, and overall satisfaction of employees. When it comes to Mattress Firm, there are mixed reviews on Glassdoor. Some employees have mentioned the use of fiberglass in the mattresses as a common complaint. They claim that working with the material can cause skin irritation and respiratory issues. However, there are also positive reviews from employees who have not experienced any issues with fiberglass in their products.Mattress Firm - Glassdoor
Reddit is a popular online forum where users can discuss various topics, including personal experiences with companies and products. There are multiple threads on Reddit discussing fiberglass in Mattress Firm mattresses. Some users have reported finding fiberglass in their mattresses, with some claiming to have had adverse reactions to the material. Others have suggested that the fiberglass may be present in the mattress covers, which can easily be removed and replaced. However, there are also users who have not experienced any issues with their Mattress Firm mattresses.Mattress Firm - Reddit
Yelp is a crowd-sourced review forum where customers can leave reviews and ratings for businesses. The platform also offers a messaging feature where customers can contact businesses directly with any concerns or complaints. While Mattress Firm has an overall rating of 3.5 out of 5 stars on Yelp, there are several reviews mentioning fiberglass in their mattresses. Some customers have reported finding small fibers in their beds, causing skin irritation and discomfort. Others have mentioned a strong chemical smell, which they believe is due to the presence of fiberglass.Mattress Firm - Yelp
Trustpilot is another review platform that collects customer feedback for businesses. The site allows customers to leave ratings and reviews, as well as contact businesses directly with any complaints. Mattress Firm has a rating of 2.4 out of 5 stars on Trustpilot, with many reviews mentioning fiberglass in their products. Some customers have reported finding fiberglass particles in their beds, while others have complained about the chemical smell. However, there are also positive reviews from customers who have not experienced any issues with their mattresses.Mattress Firm - Trustpilot
Pissed Consumer is a website that allows consumers to share their experiences with various companies, including Mattress Firm. The site features a section dedicated to the company, where customers can leave reviews and ratings. There are numerous complaints on Pissed Consumer about fiberglass in Mattress Firm mattresses. Customers have reported finding fibers in their beds, causing skin irritation and respiratory problems. Some have also mentioned a strong chemical smell, which they believe is due to the use of fiberglass. However, there are also positive reviews from customers who have not experienced any issues with their mattresses.Mattress Firm - Pissed Consumer
Ripoff Report is a website that allows consumers to report scams, fraud, and other business-related issues. The site also offers a platform for customers to share their experiences with companies, including Mattress Firm. There are several reports on this site about fiberglass in Mattress Firm mattresses. Customers have reported finding fibers in their beds, causing skin irritation and respiratory problems. Some have also mentioned a strong chemical smell, which they believe is due to the use of fiberglass. However, there are also positive reviews from customers who have not experienced any issues with their mattresses.Mattress Firm - Ripoff Report
There have been several class-action lawsuits filed against Mattress Firm in recent years, including one related to the presence of fiberglass in their mattresses. The lawsuits allege that the company did not disclose the use of fiberglass in their products, leading to potential health risks for customers. Mattress Firm has denied these allegations and maintains that their mattresses do not contain fiberglass. However, the company has settled some of these lawsuits, highlighting the potential seriousness of the issue.Mattress Firm - Class Action