When purchasing a new mattress, it's important to consider the warranty offered by the retailer. In this case, we will be discussing the warranty information for Mattress Firm, one of the largest mattress retailers in the United States. Mattress Firm offers a warranty on all of their mattresses, but what exactly does that entail? Let's take a closer look.Mattress Firm Warranty Information
Sleepy's is a popular mattress brand that has been around for over 60 years. If you are considering purchasing a Sleepy's mattress, it's important to understand their warranty policy. This will give you peace of mind knowing that your investment is protected in case of any defects or issues with the mattress. Let's dive into the details of Sleepy's warranty.Sleepy's Warranty Information
Now the question on everyone's mind is, does Mattress Firm honor Sleepy's warranty? The answer is yes, Mattress Firm does honor Sleepy's warranty. This is because Mattress Firm acquired Sleepy's in 2016 and has taken on all responsibilities and warranties for Sleepy's products. So, if you have purchased a Sleepy's mattress from Mattress Firm, you can rest easy knowing that your warranty is still valid.Does Mattress Firm honor Sleepy's warranty?
When comparing the warranty policies of Mattress Firm and Sleepy's, there are some similarities and differences. Both companies offer a warranty that covers manufacturing defects and issues with the materials of the mattress. However, Mattress Firm offers a longer warranty period than Sleepy's. Mattress Firm's warranty ranges from 10-25 years, while Sleepy's warranty is typically 10-15 years.Mattress Firm and Sleepy's Warranty Comparison
Both Mattress Firm and Sleepy's have similar warranty policies, but it's important to understand the specifics of each one. Mattress Firm's warranty covers defects such as sagging, indentations, and loose or broken coils. Sleepy's warranty covers these same issues, as well as fabric defects and issues with the foundation or box spring. Both companies require that the mattress be in good condition with no stains or damage in order to be eligible for a warranty claim.Mattress Firm and Sleepy's Warranty Policies
If you have an issue with your Mattress Firm mattress and need to file a warranty claim, the process is quite simple. First, make sure you have your original receipt and proof of purchase. Next, contact Mattress Firm's customer service department and explain the issue with your mattress. They will guide you through the steps to file a warranty claim and may require you to provide photos or other information. Once your claim is approved, Mattress Firm will work with you to find a suitable replacement.How to file a warranty claim with Mattress Firm
Filing a warranty claim with Sleepy's is a similar process to Mattress Firm. You will need your receipt and proof of purchase, as well as a description and photos of the issue with your mattress. Sleepy's customer service team will guide you through the process and may require you to provide additional information. Once your claim is approved, Sleepy's will work with you to find a suitable replacement.How to file a warranty claim with Sleepy's
Mattress Firm and Sleepy's warranty coverage includes issues with the mattress that are due to manufacturing defects or faulty materials. This includes problems such as sagging, indentations, and broken coils. However, it's important to note that the warranty does not cover normal wear and tear, damage caused by improper use or care, or changes in comfort preferences.Mattress Firm and Sleepy's Warranty Coverage
There are certain exclusions to Mattress Firm and Sleepy's warranty coverage that customers should be aware of. These include damage caused by improper use or care, stains, and normal wear and tear. Additionally, the warranty does not cover comfort issues, such as finding the mattress too firm or too soft. It's important to read the warranty policy carefully to understand what is and isn't covered.Mattress Firm and Sleepy's Warranty Exclusions
Both Mattress Firm and Sleepy's offer warranties that are transferable to new owners if the mattress is sold. However, there are certain conditions that must be met in order for the warranty to transfer. This includes providing the original receipt and proof of purchase, as well as ensuring the mattress is in good condition with no stains or damage. It's important to read the warranty policy carefully to understand the transfer process. In conclusion, Mattress Firm and Sleepy's both offer warranties on their mattresses, but with some slight differences. It's important to understand the specifics of each warranty before making a purchase to ensure you are comfortable with the coverage and exclusions. Remember to keep your original receipt and proof of purchase in case you need to file a warranty claim in the future. With a good understanding of the warranty policies, you can rest easy knowing your investment in a new mattress is protected.Mattress Firm and Sleepy's Warranty Transferability