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When it comes to purchasing a new mattress, it's important to know the return policy just in case it's not the right fit for you. Ashley Furniture offers a generous mattress return policy that gives customers peace of mind with their purchase. Here's everything you need to know about the Ashley Furniture mattress return policy.

If you're not satisfied with your Ashley Furniture mattress, the return process is simple and hassle-free. First, make sure to contact the customer service team within the designated return timeframe, which we will discuss further in the next section. They will guide you through the process and provide you with a return authorization number.

After receiving your return authorization number, you can either return the mattress to your nearest Ashley Furniture store or schedule a pick-up. If you choose to return the mattress yourself, make sure it is properly packaged for transportation. If you opt for a pick-up, the delivery team will handle the packaging and transportation for you.

If you're looking to exchange your Ashley Furniture mattress for a different one, the process is the same as returning a mattress. Make sure to contact customer service to receive a return authorization number and follow the return process. You can then choose a new mattress to exchange for at your nearest Ashley Furniture store or through their online website.

The return timeframe for an Ashley Furniture mattress is within 30 days of delivery. This gives you enough time to test out the mattress and decide if it's the right fit for you. If you miss the 30-day window, you may still be eligible for a return, but it will be subject to a restocking fee.

If you choose to return the mattress yourself, you will be responsible for the return shipping fees. However, if there is a manufacturing defect or the wrong mattress was delivered, Ashley Furniture will cover the cost of return shipping. If you opt for a pick-up, there will be no additional shipping fees.

If you decide to return your Ashley Furniture mattress within the designated 30-day window, there will be no restocking fees. However, if you miss the return timeframe, a 15% restocking fee will be applied. This fee will be deducted from the refund amount.

Before returning your Ashley Furniture mattress, make sure to obtain a return authorization number from the customer service team. This number is necessary for the return process and without it, your return may not be accepted. You can contact customer service through phone, email or live chat to obtain your return authorization number.

If you choose to return the mattress yourself, you can do so at any Ashley Furniture store near you. However, if you prefer to schedule a pick-up, the delivery team will provide you with a return address. Make sure to properly package the mattress for transportation to avoid any damage during the return process.

If you choose to return the mattress yourself, you will need to provide your own return label. However, if you opt for a pick-up, the delivery team will provide you with a return label to attach to the packaged mattress. This will ensure that the mattress is returned to the correct location and reduces the risk of it getting lost in transit.

In conclusion, the Ashley Furniture mattress return policy is customer-friendly and offers a hassle-free process for returns and exchanges. Make sure to follow the designated return timeframe and obtain a return authorization number for a smooth and successful return. With Ashley Furniture's generous return policy, you can confidently purchase your new mattress knowing that you have options in case it's not the right fit for you.