If you're considering purchasing a new Purple mattress, you may be wondering about the warranty that comes with it. After all, a mattress is a big investment and you want to make sure it will last for years to come. The good news is that Purple offers a generous warranty for their mattresses, giving you peace of mind and confidence in your purchase.What is the warranty on a new Purple mattress?
The warranty on a new Purple mattress lasts for 10 years from the date of purchase. This is considered a standard warranty length for mattresses and is in line with other popular mattress brands. However, Purple also offers an additional limited lifetime warranty for certain components of their mattresses, which we will discuss in more detail below.How long is the warranty on a new Purple mattress?
The warranty on a new Purple mattress covers any defects in materials or workmanship that may arise during normal use. This includes issues such as sagging or indentations that are greater than 1 inch, cracks or splits in the foam, and any other structural defects. The warranty also covers the mattress cover, including any defects in the zipper or stitching.What does the warranty cover for a new Purple mattress?
Yes, all new Purple mattresses come with a 10-year warranty. This warranty is automatically included with your purchase and does not require any additional fees or registration. However, it is important to note that the warranty is only valid for the original purchaser and cannot be transferred to a new owner.Is there a warranty on a new Purple mattress?
The warranty period for a new Purple mattress is 10 years. This means that for the first 10 years after your purchase, you are covered for any defects or issues that may arise. After this period, the warranty expires and you will not be able to file a claim for any issues that occur.What is the warranty period for a new Purple mattress?
While the warranty on a new Purple mattress is comprehensive, there are a few limitations to keep in mind. The warranty does not cover normal wear and tear, damage caused by misuse or improper handling, or issues that occur due to a mattress being used on an improper foundation. Additionally, the warranty only covers mattresses that are used in the United States, Canada, or Mexico.Are there any limitations to the warranty on a new Purple mattress?
If you experience any issues with your Purple mattress during the warranty period, the first step is to contact Purple's customer service team. They will guide you through the process of filing a warranty claim and may ask for photos or other documentation to support your claim. If your claim is approved, Purple will either repair or replace your mattress, depending on the extent of the issue.What is the process for filing a warranty claim for a new Purple mattress?
No, the warranty on a new Purple mattress cannot be transferred to a new owner. It is only valid for the original purchaser and is not transferable. This means that if you sell or give away your mattress, the new owner will not be covered by the warranty.Can the warranty on a new Purple mattress be transferred to a new owner?
In addition to their 10-year warranty, Purple also offers a 100-night trial period for their mattresses. This allows you to try out the mattress for 100 nights and if you are not satisfied, you can return it for a full refund. The main difference between the warranty and the trial period is that the warranty covers defects and issues with the mattress, while the trial period is for personal comfort and satisfaction.What is the difference between the warranty on a new Purple mattress and the 100-night trial period?
If you need to use the warranty on your new Purple mattress, the process is simple and straightforward. Simply contact Purple's customer service team and they will guide you through the steps to file a warranty claim. If your claim is approved, you will either receive a repair or replacement for your mattress, depending on the issue.What happens if I need to use the warranty on my new Purple mattress?