Find 70+ Beautiful Return Purple Mattress After A Year Top Choices Of Architects

If you’ve been sleeping on a Purple mattress for over a year and are not satisfied with it, you may be wondering if you can still return it. The good news is, the answer is yes! Purple offers a generous return policy that allows customers to return their mattress after a year of use. In this guide, we’ll walk you through the steps of returning a Purple mattress after a year and everything you need to know about the process.

Purple offers a 100-night sleep trial for all their mattresses, which allows customers to test out the mattress for a full year before deciding if it’s the right fit for them. If at any point during this time, you decide that the mattress is not for you, you can return it for a full refund. This return policy applies to all Purple mattresses, including the Original Purple, Purple Hybrid, and Purple Hybrid Premier.

It’s important to note that Purple only allows one return per household. If you have purchased multiple Purple mattresses, you can only return one of them for a full refund.

If you’ve decided to return your Purple mattress after a year, here is a step-by-step guide on how to do it:

Step 1: Contact Purple’s Customer Support Team

The first step in returning a Purple mattress is to contact their customer support team. You can do this by phone, email, or live chat. Make sure to have your order number and the original payment method used ready when contacting them.

Step 2: Schedule a Pick-Up

Once you have contacted Purple’s customer support team, they will provide you with instructions on how to schedule a pick-up for your mattress. Purple partners with local charities and recycling centers to ensure that returned mattresses are put to good use.

Step 3: Prepare Your Mattress for Pick-Up

Before the pick-up date, you will need to prepare your mattress for return. This includes removing all bedding and mattress protectors and placing the mattress in a clean and dry area. You do not need to repackage the mattress, as Purple will take care of this.

Step 4: Pick-Up and Refund

On the scheduled pick-up date, Purple’s team will arrive to collect your mattress. Once the mattress has been picked up, you will receive a full refund for the purchase price of the mattress.

As mentioned earlier, Purple’s return policy allows customers to return their mattress after a year of use. This is a generous policy compared to most other mattress companies, who usually have a shorter return window of 100 nights or less. However, it’s important to keep in mind that the mattress must still be in good condition in order to be eligible for a return.

According to Purple’s return policy, any mattress that is deemed unsanitary, damaged, or heavily soiled will not be eligible for a refund. So, if you’re planning on returning your Purple mattress after a year, make sure to take good care of it and keep it in good condition.

Returning a mattress can be a daunting process, but with Purple, it’s actually quite simple. Here are a few things you need to know about the Purple mattress return process:

Returning a Mattress vs. Exchanging a Mattress

If you want to return your Purple mattress after a year, it will be processed as a return. This means you will receive a refund for the purchase price of the mattress. If you want to exchange your mattress for a different Purple model, you will need to do so within the 100-night sleep trial window.

Return Timeframe

Once your mattress has been picked up, it may take up to 14 days for the refund to be processed and credited to your original payment method. This timeframe may vary depending on your bank or credit card company.

Returning a Purple Mattress: Tips and Tricks

If you’re planning on returning your Purple mattress after a year, here are a few tips to ensure a smooth process:

- Keep the original packaging: If you still have the original packaging, it can make the return process easier and faster.

- Take good care of the mattress: As mentioned earlier, the mattress must be in good condition in order to be eligible for a return. So, make sure to use a mattress protector and avoid any damage or stains on the mattress.

- Contact customer support: If you have any questions or concerns about the return process, don’t hesitate to reach out to Purple’s customer support team. They are always happy to assist.

Wondering what happens to mattresses that are returned to Purple? Well, the company has a few options for handling returned mattresses:

- Donate to charity: Purple partners with local charities to donate returned mattresses to those in need.

- Recycle: If the mattress is not in good enough condition to be donated, Purple will recycle it and use the materials for other products.

- Resell: If the mattress is still in good condition, Purple may choose to resell it as a showroom model at a discounted price.

One of the best things about Purple’s return policy is that there are no hidden fees or charges for returning a mattress. The only cost you may incur is the shipping fee if you live in a remote location. However, this fee will be waived if you are exchanging your mattress for a different Purple model.

To ensure a smooth return process, here are a few things you need to do to prepare your Purple mattress for pick-up:

- Remove all bedding and mattress protectors: Make sure to strip your mattress of all bedding and mattress protectors before the pick-up date.

- Place the mattress in a clean and dry area: The mattress should be placed in a clean and dry area, ready for pick-up.

- Do not repackage the mattress: You do not need to repackage the mattress as Purple will take care of this during the pick-up.

As mentioned earlier, it may take up to 14 days for the refund to be processed and credited to your original payment method. If you have any concerns about the timeframe, don’t hesitate to contact Purple’s customer support team for assistance.

In conclusion, returning a Purple mattress after a year is a simple and hassle-free process thanks to their generous return policy. Just make sure to take good care of the mattress and follow the steps outlined in this guide for a smooth return experience. If you have any questions or concerns, Purple’s customer support team is always there to help. Sleep well!