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How to Return a Purple Mattress

If you're not satisfied with your Purple mattress, don't worry - you have options for returning it and getting your money back. Here's everything you need to know about returning a Purple mattress and the steps you'll need to take.

Purple Mattress Return Policy

The Purple mattress return policy is designed to make the process as easy and hassle-free as possible for customers. The return policy allows for returns within 100 nights of the original purchase date, with a full refund minus any shipping or handling fees. This policy is valid for both online and in-store purchases.

Returning a Purple Mattress for a Refund

If you decide to return your Purple mattress for a refund, the first step is to contact the customer service team. You can do this through their website or by phone. They will guide you through the process and provide you with a return authorization number.

Purple Mattress Return Process

Once you have your return authorization number, the next step is to package and ship your Purple mattress back to the company. You will need to repackage the mattress in its original packaging, or if you no longer have it, in a comparable box. The company will provide you with a shipping label to print and attach to the box.

Steps to Return a Purple Mattress

The following are the steps you'll need to follow to return your Purple mattress:

Purple Mattress Return Instructions

If you're unsure about any part of the return process, the customer service team will be happy to provide you with detailed instructions. They can also assist with any questions or concerns you may have about the return policy.

Returning a Purple Mattress for Store Credit

If you would prefer to exchange your Purple mattress for a different size or model, the company offers the option of store credit. This credit can be used towards the purchase of a new Purple mattress or any other products available on their website or in-store.

Purple Mattress Return Shipping

The cost of return shipping for a Purple mattress will be covered by the company, so you won't have to worry about any additional expenses. However, if you choose to return the mattress yourself, you will be responsible for the shipping costs.

Purple Mattress Return Label

The return label provided by the company will have all the necessary information for shipping the Purple mattress back. This includes the return address and any tracking numbers. Be sure to keep a copy of the label for your records.

Purple Mattress Return Timeframe

Once the Purple mattress has been received and inspected by the company, it can take up to 14 business days for the refund to be processed. You will receive an email confirmation once the refund has been issued.