Explore 58+ Beautiful Mattress Firm Complaint Canton Ga Most Outstanding In 2023

If you're in the market for a new mattress in the Canton, GA area, chances are you've come across Mattress Firm. With multiple locations in the city, they may seem like a convenient option for your mattress needs. However, before making a purchase, it's important to do your research and see what others have to say about their experiences with the company.

One of the main complaints about Mattress Firm in Canton, GA is their pushy sales tactics. Many customers have reported feeling pressured to make a purchase or upgrade to a more expensive mattress. This can be frustrating and uncomfortable for those who just want to browse and make an informed decision.

A quick search for "Mattress Firm complaints" will bring up a website called Complaints Board, which features numerous complaints from dissatisfied customers. These complaints range from issues with delivery and customer service, to problems with the quality of the mattresses. Some customers have even reported receiving used or damaged mattresses.

One common complaint on this site is about the warranty process. Many customers have had difficulties getting their mattresses replaced or repaired under warranty, with some reporting that Mattress Firm's warranty policies are unclear and misleading.

The Better Business Bureau (BBB) is a trusted source for customer reviews and ratings. Unfortunately, Mattress Firm has a low rating on the BBB website, with an average of 1.5 stars out of 5. Many customers have reported issues with customer service and delivery, as well as problems with the quality of the mattresses.

In addition, the BBB has received numerous complaints about Mattress Firm's advertising and sales practices. This includes misleading promotions and pricing, as well as false claims about the quality of their products.

Yelp is another popular website for customer reviews and ratings. A quick search for Mattress Firm in Canton, GA will bring up a mix of positive and negative reviews. However, many of the negative reviews mention similar issues with pushy sales tactics and problems with the quality of the mattresses.

One customer even reported being charged $100 for a mattress delivery, only to have the delivery cancelled without notice. When they went to a different Mattress Firm location, they were charged an additional $150 for delivery. This type of inconsistency and hidden fees can be frustrating for customers.

Google Reviews is another platform where customers can leave reviews and ratings for businesses. Unfortunately, Mattress Firm has a low average rating of 2.7 stars out of 5 on Google Reviews. Many customers have reported similar issues with pushy sales tactics and problems with the quality of the mattresses.

One customer reported being told their mattress was out of stock after already paying for it, and then being charged a restocking fee when they cancelled the order. This type of experience can leave a negative impression on customers and make them hesitant to do business with Mattress Firm again.

Another website that features customer complaints about Mattress Firm is Pissed Consumer. This site has over 900 reviews for Mattress Firm, with an average rating of 1.2 stars out of 5. Many of the reviews mention issues with customer service, delivery, and the quality of the mattresses.

One customer reported being charged for a mattress that was never delivered, and then having difficulties getting a refund. Another customer received a used mattress with stains and tears, and had a hard time getting it replaced.

Consumer Affairs is a website that features reviews and ratings for various products and services. Unfortunately, Mattress Firm has a low rating of 1 star out of 5 on this site. Many customers have reported issues with the warranty process and poor customer service.

One customer reported receiving a defective mattress, and when they tried to get it replaced under warranty, they were told they would only receive a partial refund. This type of experience can be frustrating for customers who have spent a significant amount of money on a mattress.

Ripoff Report is a website where customers can report scams and fraudulent activities. While Mattress Firm may not be a scam, they do have several reports filed against them on this site. Many of these reports mention issues with the warranty process and problems with the quality of the mattresses.

One customer reported being charged for a mattress they never received, and then having a hard time getting their money back. They also mentioned feeling misled by the company's advertising and sales practices.

Trustpilot is a website that features customer reviews and ratings for various businesses. Unfortunately, Mattress Firm has a low average rating of 1.3 stars out of 5 on this site. Many of the reviews mention similar issues with pushy sales tactics and problems with the quality of the mattresses.

One customer reported being charged for a mattress that was never delivered, and then had a hard time getting a refund. Another customer received a used mattress with stains and tears, and had to fight to get a replacement.

Lastly, there is a website called Complaints List that features customer complaints for various businesses, including Mattress Firm. Many of the complaints on this site mention issues with the warranty process and problems with the quality of the mattresses.

One customer reported being charged for a mattress they never received, and then being given the runaround when trying to get a refund. Another customer received a used mattress with bed bugs, and had a hard time getting a replacement.