When it comes to buying a new mattress, it's important to make sure you have the right one for your needs. However, sometimes things happen and you may need to cancel your mattress order. At Mattress Firm, we understand that life can be unpredictable and we want to make the cancellation process as smooth as possible for our customers. That's why we have a clear and transparent cancellation policy in place. Read on to learn more about our Mattress Firm Cancellation Policy. Mattress Firm Cancellation Policy
If you need to cancel your Mattress Firm order, the first step is to contact our customer service team. You can do this by calling our toll-free number or by visiting one of our store locations. Our friendly and knowledgeable staff will be happy to assist you with your cancellation request and guide you through the process. Please note that cancellations cannot be made through email or online. How to Cancel Your Mattress Firm Order
If you have already received your mattress and are not satisfied with your purchase, you can take advantage of our 120-night sleep trial. This gives you the opportunity to try out your new mattress and make sure it's the right fit for you. If you decide to return your mattress within the 120 nights, we will issue you a full refund. Mattress Firm Return Policy
In the event that you need to cancel your Mattress Firm order, you may be eligible for a refund. However, please note that there may be certain conditions and fees associated with the cancellation. Our customer service team will be able to provide you with more information about the refund process and any applicable fees. Mattress Firm Refund Policy
If you need to exchange your mattress for a different model, size, or firmness level, our exchange policy allows you to do so within the 120-night sleep trial period. Simply contact our customer service team and they will assist you with the exchange process. Please note that there may be additional fees for exchanges. Mattress Firm Exchange Policy
At Mattress Firm, we strive to provide our customers with the best service possible. That's why we do not charge any cancellation fees. However, if you have already received your mattress and need to return or exchange it, there may be applicable fees for the return or exchange process. Mattress Firm Cancellation Fee
To cancel your Mattress Firm order, simply contact our customer service team by phone or visit one of our store locations. Our team will guide you through the cancellation process and provide you with any necessary information or paperwork. Please note that cancellations cannot be made through email or online. Mattress Firm Cancellation Process
The deadline to cancel your Mattress Firm order will depend on the status of your order. If your order has not yet been processed and shipped, you may be able to cancel it at any time. However, if your order has already been shipped, you will need to contact our customer service team within the 120-night sleep trial period to be eligible for a refund or exchange. Mattress Firm Cancellation Deadline
To request a cancellation for your Mattress Firm order, please contact our customer service team by phone or visit one of our store locations. Our team will assist you with the cancellation process and provide you with any necessary information or paperwork. Mattress Firm Cancellation Request
Before making a purchase with Mattress Firm, we encourage our customers to carefully review our terms and conditions, including our cancellation policy. By making a purchase with us, you agree to abide by these terms and conditions and any applicable fees or policies. If you have any questions or concerns, please do not hesitate to reach out to our customer service team for assistance. In conclusion, at Mattress Firm, we understand that sometimes things happen and you may need to cancel your mattress order. That's why we have a clear and transparent cancellation policy in place to make the process as smooth as possible for our customers. If you need to cancel your order, simply contact our customer service team and they will be happy to assist you. Thank you for choosing Mattress Firm for your bedding needs. Mattress Firm Cancellation Terms and Conditions