Mattress Firm is committed to being environmentally responsible and offers a mattress recycling program for customers. This program allows customers to dispose of their old mattresses in an eco-friendly way, rather than sending them to landfills. Through this program, Mattress Firm reuses and recycles materials from old mattresses to create new products, reducing waste and promoting sustainability.Mattress Firm's Mattress Recycling Program
At Mattress Firm, customer satisfaction is a top priority. That's why they offer a 120-night sleep trial for their mattresses. If for any reason, within 120 nights of purchase, you are not satisfied with your mattress, you can return it for a full refund. However, this policy only applies to mattresses that are in their original condition and are not used, damaged, or soiled.Mattress Firm's Mattress Return Policy
Contrary to popular belief, Mattress Firm does not sell used mattresses as new. All mattresses sold at Mattress Firm are brand new and have not been previously owned or used. However, as part of their commitment to sustainability, Mattress Firm does offer a selection of gently used mattresses at discounted prices through their clearance sales. These mattresses have been sanitized, inspected, and reconditioned to ensure they meet Mattress Firm's high-quality standards.Mattress Firm's Used Mattress Sales
When you purchase a mattress from Mattress Firm, you can rest easy knowing that your investment is protected by a warranty. Mattress Firm offers a 10-year limited warranty on all their mattresses, covering defects in materials and workmanship. This warranty ensures that if your mattress is found to be defective, Mattress Firm will repair or replace it at no additional cost to you.Mattress Firm's Mattress Warranty
Mattress Firm's commitment to providing high-quality mattresses begins with their rigorous quality assurance process. Before a mattress is sold, it undergoes multiple tests to ensure it meets Mattress Firm's standards for comfort, durability, and support. This process involves using specialized equipment to analyze the materials, construction, and overall performance of the mattress.Mattress Firm's Quality Assurance Process
Mattress Firm understands the importance of cleanliness and hygiene, especially when it comes to mattresses. That's why they have a thorough sanitization process for all their mattresses. Before a mattress is sold, it goes through a multi-step cleaning process that involves using eco-friendly, non-toxic cleaning agents to remove any dirt, bacteria, or allergens.Mattress Firm's Mattress Sanitization Process
In addition to the quality assurance and sanitization processes, Mattress Firm also has a strict mattress inspection process to ensure that every mattress meets their standards for safety and quality. This process involves checking for any defects or damages and making sure the mattress is free of any foreign materials or substances.Mattress Firm's Mattress Inspection Process
Mattress Firm's commitment to sustainability extends to their reconditioning process for used mattresses. When a mattress is returned or exchanged, it goes through a thorough reconditioning process. This process involves repairing any damages, replacing worn-out materials, and sanitizing the mattress to ensure it meets Mattress Firm's standards for quality and cleanliness.Mattress Firm's Mattress Reconditioning Process
If you are not satisfied with your mattress within the 120-night sleep trial period, Mattress Firm also offers an exchange policy. This policy allows you to exchange your mattress for a different model or size within the same price range. However, this policy only applies to mattresses that are in their original condition and are not used, damaged, or soiled.Mattress Firm's Mattress Exchange Policy
In addition to their mattress recycling program, Mattress Firm also offers a mattress buyback program. This program allows customers to trade in their old mattress when purchasing a new one. The old mattress is then recycled and reused, reducing waste and promoting sustainability. This program is available to all customers, regardless of where their original mattress was purchased.Mattress Firm's Mattress Buyback Program
The Truth About Mattress Firm's Used Mattresses: What You Need to Know
In today's mattress market, there are many retailers offering a wide range of options to fit every budget. However, consumers are becoming increasingly concerned about the quality and safety of the products they are purchasing, particularly when it comes to mattresses. One question that has been circulating is whether or not Mattress Firm sells used mattresses as new. Here, we will delve into this topic and provide you with all the information you need to know.
The Controversy Surrounding Used Mattresses at Mattress Firm
One of the main concerns surrounding Mattress Firm's practices is the sale of used mattresses as new. This controversy stems from a lawsuit filed in 2018 against the company, accusing them of misleading customers by selling refurbished and used mattresses as new. The lawsuit also claimed that Mattress Firm failed to disclose this information to their customers, leading them to believe that they were purchasing brand new mattresses.
The Facts About Mattress Firm's Mattresses
So, is it true that Mattress Firm sells used mattresses as new? The answer is no. In response to the lawsuit, Mattress Firm released a statement clarifying their policies and practices when it comes to selling mattresses. They stated that they do not sell used or refurbished mattresses as new, and that all of their mattresses are 100% new and unused . They also stated that they have strict guidelines in place to ensure the quality and safety of their products for their customers.
The Benefits of Purchasing a Mattress from Mattress Firm
While the controversy surrounding used mattresses at Mattress Firm may have caused concern for some customers, it is important to note that the company has taken steps to address these concerns and reassure their customers about the quality of their products. In fact, there are many benefits to purchasing a mattress from Mattress Firm, including their wide selection of high-quality mattresses from reputable brands, their price match guarantee , and their excellent customer service .
In Conclusion
In conclusion, while there was some controversy surrounding used mattresses at Mattress Firm, the company has taken action to address these concerns and has assured their customers that all of their mattresses are brand new and unused . As with any purchase, it is always important to do your own research and ask questions to ensure that you are getting the best quality product for your money. With Mattress Firm, you can rest assured that you are getting a top-quality mattress for a good night's sleep.