If you're not satisfied with your mattress purchase from Sam's Club, don't worry – the warehouse club has a generous return policy in place. Here's everything you need to know about returning a mattress to Sam's Club.Sam's Club Mattress Return Policy
The process for returning a mattress to Sam's Club is fairly straightforward. First, gather all of the packaging materials, including the original box and any accessories that came with the mattress. Next, head to the customer service desk at your local Sam's Club store or contact their customer service team online or over the phone.How to Return a Mattress to Sam's Club
Once you've initiated the return, the process may vary depending on whether you purchased the mattress in-store or online. If you bought the mattress in-store, you can simply bring it back to the store for a refund. If you purchased the mattress online, you may need to follow specific instructions for returning it through the mail.Sam's Club Mattress Return Process
When returning a mattress to Sam's Club, it's important to note that the mattress must be in its original condition and packaging. This means it should not be used, damaged, or soiled in any way. If the mattress is not in its original condition, Sam's Club reserves the right to refuse the return or charge a restocking fee.Returning a Mattress to Sam's Club
Sam's Club has a generous return window for mattresses – 90 days from the date of purchase. This gives you plenty of time to test out the mattress and decide if it's the right fit for you. Keep in mind that if you purchased the mattress online, the 90-day window starts from the date of delivery, not the purchase date.Sam's Club Mattress Return Timeframe
In addition to the mattress being in its original condition, there are a few other requirements for returning a mattress to Sam's Club. You'll need to have your original receipt or proof of purchase, and you may also be asked to provide your membership card. If you don't have the receipt, Sam's Club may still accept the return but will likely issue a store credit instead of a refund.Sam's Club Mattress Return Requirements
If you've misplaced your receipt, you may still be able to return the mattress to Sam's Club. However, without a receipt, you will likely only receive store credit for the return. It's always best to hold onto your receipt, but if you can't find it, a store credit is still a great option for trying out a different mattress.Can I Return a Mattress to Sam's Club Without a Receipt?
While Sam's Club has a generous return policy, there are a few exceptions to keep in mind. Mattresses that have been used for more than 30 days cannot be returned, and Sam's Club also does not accept returns on special order or custom-made mattresses. Additionally, if the mattress is damaged due to misuse or neglect, the return may be refused.Sam's Club Mattress Return Exceptions
If you purchased the mattress online, you may be responsible for covering the cost of return shipping. However, if the mattress arrived damaged or defective, Sam's Club will cover the return shipping costs. It's always a good idea to contact their customer service team for guidance on the return process and any potential fees.Sam's Club Mattress Return Shipping
There are a few key differences between returning a mattress in-store versus online. If you return the mattress in-store, you can typically receive your refund or store credit immediately. If you return the mattress online, it may take a few weeks for the return to be processed and for you to receive your refund or store credit. Additionally, returning the mattress in-store may be more convenient, while returning it online may save you the hassle of transporting the mattress back to the store.Sam's Club Mattress Return In-Store vs. Online