If you're considering purchasing a Purple mattress, you may be wondering about the warranty that comes with it. After all, investing in a new mattress is a big decision, and you want to make sure you're covered in case anything goes wrong. So, what exactly is the warranty on a Purple mattress? Well, the good news is that Purple offers a 10-year limited warranty on their mattresses. This means that for 10 years after your purchase, Purple will cover certain defects in materials and workmanship. But there are a few things you should know about this warranty before making your purchase.What is the warranty on a Purple mattress?
As mentioned, the warranty on a Purple mattress is 10 years. This is a standard warranty length for most mattresses on the market, so it's nothing out of the ordinary. However, it's important to note that this warranty period begins on the date of purchase, not the date of delivery. So if you order your Purple mattress online, the warranty will start on the day it's delivered to your doorstep.How long is the warranty on a Purple mattress?
The Purple mattress warranty covers defects in materials and workmanship for a period of 10 years. This includes issues such as sagging, indentations, and manufacturing flaws. If your mattress is found to have one of these defects, Purple will repair or replace it at their discretion. It's important to note that this warranty only applies to the original purchaser of the mattress and cannot be transferred to another person. It also only covers mattresses purchased directly from Purple or an authorized retailer. If you purchase a Purple mattress from a third-party seller, the warranty will not be valid.What does the Purple mattress warranty cover?
Unfortunately, the warranty on a Purple mattress is not transferable. This means that if you sell or give away your mattress, the new owner will not be covered under the warranty. This is something to keep in mind if you think you may be selling or giving away your mattress in the future.Is the warranty transferable for a Purple mattress?
If you believe your Purple mattress has a defect covered under the warranty, you can file a warranty claim by contacting Purple's customer service team. They will guide you through the process and may ask for photos or other supporting evidence of the defect. If your claim is approved, Purple will either repair or replace your mattress, depending on the extent of the defect. However, it's important to note that any transportation or shipping costs associated with the repair or replacement will be the responsibility of the customer.What is the process for filing a warranty claim for a Purple mattress?
While the Purple mattress warranty covers a lot of potential issues, there are a few limitations and exclusions to be aware of. For example, the warranty does not cover normal wear and tear, changes in softness or firmness over time, or damage caused by misuse or improper handling. The warranty also does not cover any damage or defects caused by using the mattress with an improper foundation or base, so it's important to make sure you have a suitable foundation before purchasing a Purple mattress.Are there any limitations or exclusions to the Purple mattress warranty?
Purple also offers a 100-night trial period for their mattresses. This means that you can try out the mattress for 100 nights and if you're not satisfied, you can return it for a full refund. However, this only applies to mattresses purchased directly from Purple or an authorized retailer. If you purchase from a third-party seller, their return policy will apply.What is the return policy for a Purple mattress?
At this time, Purple does not offer any extended warranty options for their mattresses. However, they do offer a warranty extension for their Purple Powerbase adjustable bed frame. This extended warranty can be purchased at the time of the bed frame purchase or within 14 days after delivery.Can I purchase an extended warranty for my Purple mattress?
If your Purple mattress needs to be replaced under warranty, you will receive a new mattress with the same or comparable features. However, the warranty does not reset with the replacement mattress. The warranty period will still end 10 years from the original purchase date.What happens if my Purple mattress needs to be replaced under warranty?
To ensure that you are covered under the warranty, it's important to register your Purple mattress. You can do this by visiting Purple's website and filling out the warranty registration form. You will need to provide your purchase information and some basic personal information to complete the registration process. By registering your mattress, you will also be eligible for any warranty promotions or discounts that Purple may offer in the future.How do I register my Purple mattress for warranty coverage?