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Value City Furniture Mattress Return Policy

At Value City Furniture, we understand that sometimes a mattress just doesn't work out. That's why we have a flexible and hassle-free return policy in place for our valued customers. Read on to learn more about our top 10 main value city furniture mattress return policy.

Value City Furniture Return Policy

Our return policy is designed to make your shopping experience with us as easy and stress-free as possible. We want you to be completely satisfied with your purchase, and we're here to help if that's not the case. Our return policy applies to all mattresses purchased in-store or online.

Value City Furniture Mattress Return

If you decide to return your mattress, we ask that you do so within 30 days of delivery or pickup. This gives you enough time to try out the mattress and decide if it's the right fit for you. If you miss the 30-day window, we may still be able to assist you with a return, but additional fees may apply.

Value City Furniture Mattress Policy

Our mattress policy covers all mattresses sold at Value City Furniture, including innerspring, memory foam, hybrid, and adjustable mattresses. We stand behind the quality of our mattresses and want to ensure that you are completely satisfied with your purchase.

Value City Furniture Return

To initiate a return, simply contact our customer service team. They will guide you through the process and provide you with all the necessary information and instructions. Please note that all returned mattresses must be in their original packaging and in new, unused condition.

Value City Furniture Mattress

If your mattress is damaged or defective, we will work with you to resolve the issue. Our customer service team will assess the situation and determine the best course of action. We may offer a repair, replacement, or refund, depending on the circumstances.

Value City Furniture Policy

Our return policy also applies to other products such as bed frames, mattress protectors, and pillows. However, certain items may be subject to additional fees or restrictions. Please contact our customer service team for more information.

Value City Furniture Return Process

Once your return is initiated, our delivery team will schedule a pickup of the mattress. Please ensure that the mattress is in its original packaging and ready for pickup. Once we receive the mattress and verify its condition, we will process your refund within 14 days.

Value City Furniture Mattress Exchange

If you are returning your mattress and would like to exchange it for a different one, we are happy to assist you with that. Our customer service team will help you select a new mattress and schedule a pickup of the old one. Please note that additional fees may apply for the exchange.

Value City Furniture Return Timeframe

We understand that life can get busy, and sometimes it may take longer than expected to initiate a return. That's why we have a generous 30-day timeframe for returns. We want to make sure you have enough time to try out your mattress and make sure it's the perfect fit for you.

In conclusion, at Value City Furniture, we value our customers and want to make sure they are completely satisfied with their purchase. Our flexible and hassle-free return policy is just one of the ways we strive to provide excellent customer service. Shop with confidence at Value City Furniture knowing that your satisfaction is our top priority.