Sleep Number mattresses are known for their innovative design and customizable comfort. These mattresses use air chambers and a remote control to adjust the firmness level, making it a popular choice for couples with different sleep preferences. With a variety of models to choose from, Sleep Number mattresses cater to different sleep needs and offer a range of features such as temperature control and sleep tracking technology.1. Sleep Number Mattresses
Despite the high satisfaction rate among Sleep Number mattress owners, there are instances where customers may need to return their mattresses. Some common reasons for returning a mattress include incorrect firmness level, discomfort, and issues with the technology. When a customer returns a mattress, it goes through a thorough inspection process before being resold as a returned mattress.2. Returned Mattresses
Sleep Number offers a 100-night trial period for customers to test out their mattresses and decide if it's the right fit for them. If a customer is not satisfied with their purchase, they can initiate a return within this trial period. Sleep Number has a hassle-free return process, where they arrange for the mattress to be picked up from the customer's home and issue a full refund.3. Sleep Number Returns
When a customer returns a Sleep Number mattress, it is thoroughly inspected for any damages or defects. If the mattress is in good condition, it is cleaned and sanitized before being resold as a returned mattress. These mattresses are then sold at a discounted price, providing customers with an opportunity to purchase a high-quality mattress at a lower cost.4. Mattress Returns
Every Sleep Number mattress comes with a limited warranty, ranging from 10 to 25 years, depending on the model. This warranty covers any manufacturing defects and issues with the technology. If a customer experiences any problems with their mattress during the warranty period, Sleep Number will repair or replace the mattress at no additional cost.5. Sleep Number Warranty
In addition to the limited warranty offered by Sleep Number, customers can also purchase an extended warranty for their mattress. This extended warranty provides coverage for up to 10 years and can be purchased at the time of ordering the mattress or within the first year of ownership. This ensures that customers have long-term protection for their investment.6. Mattress Warranty
Sleep Number prides itself on its exceptional customer service. Their team of sleep experts are available 24/7 to assist customers with any questions or concerns they may have. Whether it's help with choosing the right mattress, troubleshooting technology issues, or processing returns, Sleep Number's customer service team is dedicated to providing top-notch support.7. Sleep Number Customer Service
If a customer is not satisfied with the firmness level of their Sleep Number mattress, they can exchange it for a different model within the 100-night trial period. This exchange process is free of charge, and the customer only has to pay the difference in price if they choose a more expensive model. This allows customers to find their perfect sleep number without the worry of being stuck with a mattress that doesn't meet their needs.8. Mattress Exchange
Sleep Number offers a 30-night comfort guarantee, where customers can exchange their mattress for a different model if they are not satisfied with the comfort level. This guarantee is only applicable after the 100-night trial period and is limited to one exchange per customer. This ensures that customers are completely satisfied with their mattress and can sleep comfortably every night.9. Sleep Number Comfort Guarantee
If a customer decides to return their Sleep Number mattress after the 100-night trial period, they are eligible for a full refund. Sleep Number's refund process is hassle-free, and the customer will receive their refund within 2-3 weeks of initiating the return. This allows customers to have peace of mind when making a significant investment in their sleep health.10. Mattress Refunds