Buying a new mattress is a big investment and you want to make sure it lasts for a long time. That's why it's important to understand the warranty that comes with your Serta memory foam mattress. Here is everything you need to know about Serta's mattress warranty.Serta Mattress Warranty Information
When you purchase a Serta mattress, you can rest assured knowing that it comes with a warranty to protect your investment. Serta's memory foam mattresses typically come with a 10-year limited warranty. This means that for 10 years after your purchase, Serta will repair or replace your mattress if it is deemed defective due to manufacturing or workmanship issues. It's important to note that the warranty only covers defects and not normal wear and tear. The warranty also does not cover damage caused by improper use or care of the mattress.Serta Memory Foam Mattress Warranty Coverage
To ensure that your warranty is valid, it's important to register your Serta mattress within 30 days of purchase. You can easily register your mattress online through Serta's website or by mail. Registering your mattress not only validates your warranty, but it also allows Serta to have a record of your purchase in case you need to make a claim in the future.Serta Mattress Warranty Registration
In the rare case that you do need to make a warranty claim, Serta has a simple and straightforward process. You will need to provide proof of purchase and a description of the issue with your mattress. Serta will then determine if the issue is covered under the warranty and if so, will repair or replace your mattress. Serta's warranty covers the cost of repair or replacement, but it does not cover any transportation or shipping fees that may be incurred.Serta Mattress Warranty Claim
As mentioned earlier, Serta's memory foam mattresses typically come with a 10-year limited warranty. This is a standard length for mattress warranties and gives you peace of mind knowing that your investment is protected for a significant amount of time. However, it's important to note that the warranty length may vary depending on the specific model of Serta mattress you purchase. Be sure to check the warranty information for your specific mattress to know exactly how long it is covered for.Serta Mattress Warranty Length
If you decide to sell or give away your Serta mattress, the warranty may be transferred to the new owner. This can be done by contacting Serta's customer service and providing the new owner's information and proof of purchase. It's important to note that the warranty can only be transferred once and the new owner must also register the mattress within 30 days of the transfer to validate the warranty.Serta Mattress Warranty Transfer
While Serta's warranty covers a wide range of defects, there are some exclusions that are not covered. These include normal wear and tear, damage caused by improper use or care, and changes to the mattress's feel or comfort preferences. Additionally, the warranty does not cover any accessories that may come with the mattress, such as pillows or mattress protectors.Serta Mattress Warranty Exclusions
It's always important to read the fine print when it comes to warranties, and Serta's warranty is no exception. The warranty is only valid for the original purchaser and is non-transferable without following the proper steps outlined above. The warranty also does not cover any defects or damage caused by using the mattress on an improper foundation or base. Serta recommends using their own foundations or box springs to ensure the best support for your mattress.Serta Mattress Warranty Fine Print
If you have any questions or concerns about your Serta mattress warranty, their customer service team is always available to assist you. You can contact them through their website, by phone, or by mail. Their customer service team is well-trained and knowledgeable about their products and warranties, so don't hesitate to reach out if you have any questions or need to make a warranty claim.Serta Mattress Warranty Customer Service
Here are some frequently asked questions about Serta's mattress warranty: Q: Does the Serta mattress warranty cover stains? Q: Can I use my Serta mattress on an adjustable base? Q: Does the 10-year warranty start from the date of purchase or the date of delivery? Knowing the ins and outs of your Serta mattress warranty can give you peace of mind and ensure that your investment is protected for years to come. Remember to register your mattress and follow the proper steps for transferring the warranty, if needed. And if you have any questions or concerns, don't hesitate to reach out to Serta's customer service team for assistance.Serta Mattress Warranty FAQs
A: No, the warranty only covers manufacturing defects and does not cover any stains or spills.
A: Yes, Serta mattresses are compatible with adjustable bases, however, the warranty does not cover any damage caused by using the mattress on an improper base.
A: The warranty starts from the date of purchase, not the date of delivery.