If you're not satisfied with your Serta mattress purchase, you'll be glad to know that the company has a comprehensive return policy in place. Serta wants to make sure that you are getting the best sleep possible, and if for any reason that's not the case, they have options for you to return or exchange your mattress.1. Serta Mattress Return Policy Overview
Returning a Serta mattress is a fairly simple process. First, you'll need to contact the retailer or customer service department where you purchased the mattress. They will guide you through the return process and provide you with a return authorization number. It's important to note that Serta mattresses cannot be returned directly to the company. You will need to go through the retailer or online store where you made the purchase.2. How to Return a Serta Mattress
Once you have your return authorization number, you can start the return process. This typically involves packaging the mattress back up in its original packaging and arranging for it to be picked up by the retailer or shipped back to the online store. If you are exchanging your mattress for a different model or size, the retailer will help you with the exchange process and any price differences.3. Serta Mattress Return Process
Serta offers a 120-night trial period for their mattresses. This means you have 120 nights to try out your new mattress and decide if it's the right fit for you. If you're not satisfied during this time, you can initiate a return or exchange. It's important to note that the 120-night trial period only applies to Serta mattresses purchased directly from the company or authorized retailers. If you purchase a Serta mattress through a third-party retailer, their return policy will apply.4. Serta Mattress Return Timeframe
Serta does not charge any fees for returns or exchanges, as long as the mattress is in good condition and within the 120-night trial period. However, some retailers may have their own return policies and may charge restocking fees or shipping fees for returns. It's always a good idea to check with the retailer's return policy before making a purchase to avoid any unexpected fees.5. Serta Mattress Return Fees
To be eligible for a return or exchange, your Serta mattress must be in good condition. This means it should be clean, free of stains and damage, and have the original tags and packaging intact. If your mattress is deemed to be in unsatisfactory condition, the return or exchange may be denied.6. Serta Mattress Return Requirements
If you decide to return your Serta mattress, you have the option to receive a full refund or exchange for a different model or size. The retailer or online store where you made the purchase will assist you with the return options available to you.7. Serta Mattress Return Options
As mentioned earlier, Serta mattresses cannot be returned directly to the company. The return address will depend on where you made the purchase. If you purchased through a retailer, they will provide you with the return address. If you bought your mattress online, the online store will have their own return address.8. Serta Mattress Return Address
If you purchased your Serta mattress online, the return policy will depend on the specific online store where you made the purchase. It's important to read their return policy before making a purchase to understand the process and any potential fees. However, if you purchased directly from Serta's website, their 120-night trial period and return policy will apply.9. Serta Mattress Return Policy for Online Purchases
For in-store purchases, the return policy will vary depending on the retailer. It's important to check with the specific store where you made the purchase to understand their return policy and process. However, if you purchased directly from a Serta store, their 120-night trial period and return policy will apply. In conclusion, Serta has a generous return policy in place to ensure that their customers are happy and satisfied with their mattresses. With a 120-night trial period and various return options available, you can rest easy knowing that Serta has your back (and your sleep). Just remember to check with the specific retailer or online store where you made your purchase for their return policy and process.10. Serta Mattress Return Policy for In-Store Purchases