Top 67+ Captivating Reviews For Mattress Firm For Every Budget

If you're in the market for a new mattress, chances are you've heard of Mattress Firm. With over 3,000 store locations across the United States, Mattress Firm is one of the largest mattress retailers in the country. But how do their mattresses stack up? Let's take a look at some reviews from one of the most popular review sites, Yelp.

With over 3,000 reviews and a solid 4-star rating, it's safe to say that most customers have had a positive experience with Mattress Firm. Many reviewers praise the friendly and knowledgeable staff, as well as the wide selection of mattresses available. Customers also appreciate the affordable prices and frequent sales and promotions offered by Mattress Firm.

However, there are also some negative reviews on Yelp. Some customers have reported issues with delivery and customer service, with some even claiming their mattresses arrived damaged or with missing parts. Some reviewers also mention issues with comfort and durability of the mattresses they purchased.

Overall, Yelp reviews for Mattress Firm show a mix of positive and negative experiences, but the majority of customers seem satisfied with their purchases.

ConsumerAffairs is another popular review site where customers can leave feedback on their shopping experiences. Let's see what customers have to say about Mattress Firm on this platform.

Out of over 1,200 reviews, Mattress Firm has a slightly lower average rating of 3.5 stars on ConsumerAffairs. One of the main complaints from customers is regarding the company's financing options. Some customers have reported issues with being charged interest on their purchases, even when they were promised 0% financing.

On the positive side, many customers appreciate the wide selection of mattresses and the helpfulness of the staff in-store. Some have also mentioned receiving a good deal on their purchase during a sale. However, there are also some complaints about pushy sales tactics and high-pressure sales techniques.

Overall, while there are some happy customers on ConsumerAffairs, there are also quite a few dissatisfied customers who have had issues with Mattress Firm's financing and sales practices.

Google is another popular review platform where customers can leave feedback and ratings for businesses. With over 40,000 reviews, Mattress Firm has an average rating of 4.1 stars on Google.

Many customers praise the helpful and friendly staff, as well as the wide selection of mattresses available. Some also mention receiving good deals and discounts during sales. However, there are also numerous negative reviews mentioning issues with delivery, customer service, and the comfort and durability of the mattresses.

One common complaint is that the mattresses are not as comfortable as they seemed in the store. Some customers have also reported issues with the warranty and return policies. Overall, while there are many satisfied customers on Google, there are also quite a few unhappy ones.

Trustpilot is a popular review site known for its robust review verification process. Mattress Firm has an average rating of 2.6 stars on Trustpilot, with over 1,200 reviews.

Many customers praise the quality of the mattresses and the helpfulness of the staff. However, there are also numerous complaints about delivery issues, customer service, and the return and exchange policies. Some customers have also reported issues with the financing options offered by Mattress Firm.

Overall, Trustpilot reviews for Mattress Firm show a mix of positive and negative experiences, with many customers mentioning issues with delivery and customer service.

The Better Business Bureau (BBB) is a trusted source for customer reviews and ratings. Mattress Firm has an A+ rating with the BBB, but only a 1-star customer rating based on over 1,100 reviews.

Many customers have reported issues with delivery and customer service, with some also mentioning issues with the warranties and returns. However, there are also some positive reviews praising the quality of the mattresses and the helpfulness of the staff.

One common complaint on the BBB is that Mattress Firm's financing options are not as advertised and customers end up being charged interest unexpectedly. Overall, while the BBB gives Mattress Firm a high rating, customer reviews show a less positive experience.

Sitejabber is another popular review site that focuses on e-commerce businesses. With over 1,000 reviews, Mattress Firm has an average rating of 3.4 stars on Sitejabber.

Many customers mention receiving good deals and discounts during sales, as well as the wide selection of mattresses available. However, there are also numerous complaints about delivery issues, customer service, and the comfort and durability of the mattresses.

Some customers have also reported issues with the financing options offered by Mattress Firm, with some being charged interest unexpectedly. Overall, Sitejabber reviews for Mattress Firm show a mix of positive and negative experiences.

Social media is another popular platform for customers to leave reviews and feedback. On Facebook, Mattress Firm has an average rating of 3.3 stars based on over 1,200 reviews.

Many customers mention receiving good deals and discounts during sales, as well as the helpfulness of the staff in-store. However, there are also numerous complaints about delivery issues, customer service, and the comfort and durability of the mattresses.

One common complaint is that the mattresses are not as comfortable as they seemed in the store, with some customers experiencing back pain after sleeping on their new mattress. Overall, Facebook reviews for Mattress Firm show a mix of positive and negative experiences.

Reddit is a popular discussion forum where customers often share their shopping experiences and reviews. On the subreddit r/Mattress, there are numerous threads discussing Mattress Firm and its mattresses.

Many customers mention receiving good deals and discounts during sales, as well as the wide selection of mattresses available. However, there are also numerous complaints about delivery issues, customer service, and the comfort and durability of the mattresses.

Some customers also mention feeling misled by the financing options offered by Mattress Firm, with some being charged interest unexpectedly. Overall, reviews and discussions on Reddit show a mix of positive and negative experiences with Mattress Firm.

Consumer Reports is a trusted source for unbiased reviews and ratings on various products and services. While they do not have a specific section for Mattress Firm reviews, there are numerous articles and ratings for different mattress brands and types sold at Mattress Firm.

According to Consumer Reports, many customers have reported issues with delivery and customer service when purchasing a mattress from Mattress Firm. However, there are also some positive reviews for certain mattress brands sold at Mattress Firm.

Overall, Consumer Reports suggests that customers do their research and compare prices and reviews before making a purchase at Mattress Firm.

Angie's List is another trusted source for customer reviews and ratings. Mattress Firm has an A rating on Angie's List, but only a 1-star customer rating based on over 1,200 reviews.

Many customers have reported issues with delivery and customer service, with some also mentioning issues with the warranties and returns. However, there are also some positive reviews praising the quality of the mattresses and the helpfulness of the staff.

One common complaint on Angie's List is that Mattress Firm's financing options are not as advertised and customers end up being charged interest unexpectedly. Overall, while Angie's List gives Mattress Firm a high rating, customer reviews show a less positive experience.

Overall, when looking at reviews from various platforms, it's clear that Mattress Firm has a mix of positive and negative experiences from customers. While many customers are satisfied with their purchases, there are also numerous complaints about delivery, customer service, and the comfort and durability of the mattresses. It's important to do your research and read reviews from different platforms before making a decision on a new mattress from Mattress Firm.