When purchasing a new mattress, it’s important to consider the warranty that comes with it. The Purple Mattress is known for its unique comfort and support, but it’s also backed by a comprehensive warranty. In this article, we’ll break down the top 10 requirements for the Purple Mattress warranty to help you make an informed decision.Purple Mattress Warranty Requirements
The Purple Mattress warranty covers any defects in materials or workmanship that may arise during normal use of the mattress. This includes issues with the foam layers, cover, and any manufacturing defects. The warranty also covers any visible indentation of more than 1 inch in the mattress, as this can affect the overall comfort and support of the mattress.What is Covered Under the Purple Mattress Warranty?
The Purple Mattress comes with a 10-year warranty, which is standard for most mattresses. This means that for the first 10 years of ownership, you can file a warranty claim for any covered issues. After the 10-year period, the warranty will no longer be valid.How Long is the Purple Mattress Warranty?
While the Purple Mattress warranty covers a wide range of issues, there are some things that are not covered. This includes normal wear and tear, damage caused by improper use or care, and changes in the firmness or support of the mattress due to personal preferences. The warranty also does not cover any issues that arise from using an improper foundation or frame.What is Not Covered Under the Purple Mattress Warranty?
If you encounter any issues covered by the Purple Mattress warranty, you can file a claim by contacting the company’s customer service team. You will need to provide proof of purchase and a detailed description of the issue. From there, the Purple team will work with you to resolve the issue and provide a solution.How to File a Warranty Claim for Your Purple Mattress
The Purple Mattress warranty is not transferable, meaning it only applies to the original purchaser of the mattress. If you sell or give away your mattress, the warranty will no longer be valid for the new owner. This is important to keep in mind if you plan on reselling your Purple Mattress in the future.Purple Mattress Warranty Transferability
While the Purple Mattress warranty covers a wide range of issues, there are some exclusions to be aware of. This includes any damage caused by pets, stains, or burns. It also does not cover any issues that arise from using the mattress in a commercial setting, such as a hotel or rental property.Purple Mattress Warranty Exclusions
To ensure that your Purple Mattress warranty is valid, it’s important to register your mattress within 30 days of purchase. This can be done online through the Purple website or by mail. By registering your warranty, you will have a record of your purchase and be eligible for any future claims.Purple Mattress Warranty Registration
The Purple Mattress warranty is valid for 10 years, which is longer than the industry standard. This is a testament to the quality and durability of the mattress, as the company is confident in their product’s ability to hold up over time. It’s important to note that the warranty is only valid for the original purchaser and cannot be transferred.Purple Mattress Warranty Length
As with any warranty, it’s important to review the terms and conditions to fully understand what is and isn’t covered. The Purple Mattress warranty is subject to change, so it’s important to check the company’s website for the most up-to-date information. Be sure to also keep your proof of purchase in a safe place in case you need to file a claim in the future. In conclusion, the Purple Mattress warranty is a comprehensive and valuable aspect of purchasing a new mattress. By understanding the requirements and exclusions, you can ensure that your mattress is protected and will provide you with comfortable sleep for years to come.Purple Mattress Warranty Terms and Conditions