Bob's Discount Furniture has become a household name in the furniture industry, known for its affordable and stylish pieces. But with so many options for furniture stores, it can be hard to know if Bob's is the right choice for your needs. That's why we've gathered 10 honest and unbiased reviews from real customers to help you make an informed decision before purchasing from Bob's Discount Furniture.Bob's Discount Furniture Reviews - Trustpilot
When it comes to customer service, Bob's Discount Furniture receives mixed reviews. While some customers have had positive experiences, others have had issues with delivery delays and customer support. One customer shared, "I had a great experience with the sales team at Bob's, but when it came to delivery, it was a nightmare. My furniture arrived two weeks later than promised and it was damaged." Another customer had a similar experience, stating, "It took multiple calls and emails to finally get a response from customer service regarding a damaged piece of furniture."Bob's Discount Furniture Reviews | Read Customer Service Reviews of www.mybobs.com
Despite some negative experiences, many customers have praised Bob's Discount Furniture for their affordable prices and quality furniture. One customer shared, "I was pleasantly surprised by the quality of the furniture I received from Bob's. I was hesitant because of the low prices, but I am extremely satisfied with my purchase." Another customer added, "I have purchased multiple pieces of furniture from Bob's and have never had any issues. The prices are unbeatable for the quality you receive."Bob's Discount Furniture Reviews | Read Customer Service Reviews of www.mybobs.com
One of the most common complaints among customers is about the delivery process. Many have reported long wait times and difficulties with scheduling. One customer shared, "It took almost a month for my furniture to be delivered and even then, it was delayed multiple times. It was frustrating and inconvenient." However, some customers have had positive experiences with delivery, stating, "My furniture arrived on time and the delivery team was professional and efficient."Bob's Discount Furniture Reviews | Read Customer Service Reviews of www.mybobs.com
Another aspect that receives mixed reviews is the quality of the furniture. While some customers have been satisfied with the durability and longevity of their purchases, others have had issues with uncomfortable or poorly made pieces. One customer shared, "I bought a couch from Bob's and within a few months, the cushions had lost their shape and support. I was disappointed with the quality." On the other hand, a different customer had a different experience, stating, "I have had my bedroom set from Bob's for over a year now and it still looks brand new. It's held up well to everyday use."Bob's Discount Furniture Reviews | Read Customer Service Reviews of www.mybobs.com
Some customers have also expressed concerns about the return and exchange policy at Bob's Discount Furniture. While the company does offer a 30-day return policy, some customers have had difficulties with getting a refund or exchange. One customer shared, "I wanted to return a piece of furniture that didn't fit in my space, but I was told I couldn't get a full refund. I ended up keeping the piece because I didn't want to lose any money." However, other customers have had positive experiences with returns and exchanges, stating, "I had to exchange a chair that was too big for my living room and the process was easy and hassle-free."Bob's Discount Furniture Reviews | Read Customer Service Reviews of www.mybobs.com
In terms of style and design, Bob's Discount Furniture offers a wide variety of options to fit different tastes. Some customers have been pleased with the modern and trendy pieces, while others have found the selection to be lacking. One customer shared, "I love the selection at Bob's, it's always on-trend and fits my style perfectly." However, a different customer had a different experience, stating, "I was disappointed with the lack of variety in the furniture options. I was hoping for more unique and modern pieces."Bob's Discount Furniture Reviews | Read Customer Service Reviews of www.mybobs.com
Despite some negative reviews, many customers continue to be loyal to Bob's Discount Furniture for their affordable prices and convenient shopping experience. One customer shared, "I have been a customer at Bob's for years and have always been satisfied with my purchases. The prices can't be beat and the shopping process is easy and stress-free." Another customer added, "I have recommended Bob's to multiple friends and family members because of the great prices and quality furniture."Bob's Discount Furniture Reviews | Read Customer Service Reviews of www.mybobs.com
Another aspect that sets Bob's Discount Furniture apart is their Bob-O-Pedic mattresses. Many customers have raved about the comfort and affordability of these mattresses, with one customer stating, "I have never slept better since purchasing a Bob-O-Pedic mattress. It's comfortable and affordable." However, some customers have had issues with durability and lack of support with these mattresses. One customer shared, "I loved my Bob-O-Pedic mattress at first, but after a few months, it started to sink in the middle and became uncomfortable to sleep on."Bob's Discount Furniture Reviews | Read Customer Service Reviews of www.mybobs.com
In conclusion, Bob's Discount Furniture receives mixed reviews from customers. While some have had positive experiences with their affordable prices and quality furniture, others have had issues with delivery and customer service. It's important to do thorough research and read reviews before making a purchase from Bob's Discount Furniture to ensure you make the best decision for your needs and budget.Bob's Discount Furniture Reviews | Read Customer Service Reviews of www.mybobs.com