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Mattress Warehouse Return Policy

If you're not completely satisfied with your mattress purchase from Mattress Warehouse, don't worry - the store has a comprehensive return policy in place to ensure your satisfaction. This policy applies to all mattresses sold by Mattress Warehouse, both in-store and online.

Can I Return a Mattress to Mattress Warehouse?

Yes, you can return a mattress to Mattress Warehouse within a certain timeframe. However, there are some conditions that must be met in order to initiate a return. Firstly, the mattress must be in its original condition with all tags and labels attached. It must also be free from any stains, tears, or damage. Additionally, the original receipt or proof of purchase is required for all returns.

Mattress Warehouse Return Process

The return process for Mattress Warehouse is simple and hassle-free. If you wish to return your mattress, you can do so by bringing it to any Mattress Warehouse store location. The staff will guide you through the return process and assist you with any necessary paperwork. If you made your purchase online, you can also contact customer service to initiate a return.

Mattress Warehouse Return Timeframe

There is a specific timeframe in which you can return your mattress to Mattress Warehouse. The store allows returns within 120 days from the date of purchase. This gives you ample time to test out your mattress and decide whether it's the right fit for you. If you miss the 120-day window, unfortunately, you will not be eligible for a return.

Mattress Warehouse Return Fees

Mattress Warehouse does not charge any fees for returns. However, if you choose to exchange your mattress for a different model or size, you may be responsible for paying the price difference. This will depend on the specific mattress you choose to exchange for.

Mattress Warehouse Return Requirements

Before initiating a return, it's important to ensure that you meet all the requirements set by Mattress Warehouse. As mentioned earlier, the mattress must be in its original condition with all tags and labels attached. It must also be free from any stains, tears, or damage. Additionally, the original receipt or proof of purchase is required for all returns.

Mattress Warehouse Return Options

If you're not satisfied with your mattress, Mattress Warehouse offers two options for returns - a refund or an exchange. The choice is entirely up to you and your preferences. If you opt for an exchange, you can choose from any of the mattresses available at Mattress Warehouse. Alternatively, you can also receive a full refund for your purchase.

Mattress Warehouse Return Exceptions

While Mattress Warehouse has a generous return policy, there are some exceptions to be aware of. Mattress Warehouse will not accept returns on any mattresses that have been used in a commercial setting, such as hotels or rental properties. Additionally, custom-made mattresses and clearance items are also not eligible for returns.

Mattress Warehouse Return Authorization

In order to initiate a return, you will need to obtain a return authorization number from Mattress Warehouse. This number is required for all returns and can be obtained by contacting customer service. Without this number, your return will not be processed.

Mattress Warehouse Return Contact Information

If you have any questions or concerns regarding the return process at Mattress Warehouse, you can contact their customer service team. They are available via phone, email, or live chat to assist you with any inquiries. You can also visit any Mattress Warehouse store location for in-person assistance with your return.