Mattress Firm is one of the largest mattress retailers in the United States, offering a wide selection of mattresses from top brands. However, with such a large inventory, it's no surprise that they also have a high rate of returned mattresses. Many customers have complained about receiving mattresses that were not in the condition promised or were not the correct size. This has led to a significant number of returned mattresses and a decline in customer satisfaction.1. Mattress Firm
Sleep Number is known for their adjustable air mattresses that allow customers to customize the firmness of their bed. However, with this unique feature comes a higher risk of returns. Customers have reported issues with the air pump malfunctioning or the mattress not holding its shape, leading to an uncomfortable sleeping experience. This has resulted in numerous returns and exchanges for different models.2. Sleep Number
Casper is a popular online mattress retailer that offers a variety of mattress options, including their signature memory foam mattress. While their convenient online shopping experience has attracted many customers, it has also led to a high rate of returned mattresses. Some customers have reported receiving mattresses that were not as advertised, including issues with the firmness and comfort level. This has resulted in a significant number of returns and exchanges for different models.3. Casper
Purple is a newer mattress company that uses a unique material called hyper-elastic polymer in their mattresses. While this material is meant to provide superior comfort and support, it has also been the cause of many returned mattresses. Some customers have reported issues with the material breaking down or not being as durable as expected. This has led to a high rate of returns and exchanges for different models.4. Purple
Tempur-Pedic is a well-known brand that specializes in memory foam mattresses. While they are known for their high-quality and comfortable mattresses, they have also had their fair share of returned mattresses. Some customers have reported issues with the mattress sagging or losing its shape over time, leading to discomfort and a need for a replacement. This has resulted in a significant number of returns and exchanges for different models.5. Tempur-Pedic
Saatva is a luxury mattress brand that offers a wide selection of mattresses, including innerspring, memory foam, and hybrid options. While their mattresses are known for their comfort and durability, they have also had a high rate of returned mattresses. Some customers have reported issues with the mattress being too firm or too soft, leading to discomfort and a need for a different model. This has resulted in a significant number of returns and exchanges for different models.6. Saatva
Helix is a mattress company that offers personalized mattresses based on the results of a sleep quiz. While this personalized approach has attracted many customers, it has also resulted in a high rate of returned mattresses. Some customers have reported issues with the mattress not being as comfortable as expected based on their sleep quiz results. This has led to a significant number of returns and exchanges for different models.7. Helix
Nectar is another popular online mattress retailer that offers a memory foam mattress with a generous trial period and warranty. However, with this generous policy comes a high rate of returned mattresses. Some customers have reported issues with the mattress being too firm or too soft, leading to discomfort and a need for a different model. This has resulted in a significant number of returns and exchanges for different models.8. Nectar
Leesa is an online mattress company that offers a variety of foam mattresses with a focus on sustainability and social impact. While their mission has attracted many customers, it has also led to a high rate of returned mattresses. Some customers have reported issues with the mattress being too soft or not providing enough support, leading to discomfort and a need for a different model. This has resulted in a significant number of returns and exchanges for different models.9. Leesa
Tuft & Needle is a mattress company that offers a budget-friendly foam mattress with a 100-night trial period. While their affordable prices have attracted many customers, it has also resulted in a high rate of returned mattresses. Some customers have reported issues with the mattress being too firm or not providing enough support, leading to discomfort and a need for a different model. This has resulted in a significant number of returns and exchanges for different models.10. Tuft & Needle