If you've recently purchased a mattress from Mattress Firm and are now having second thoughts, don't worry - their return policy is designed to make the process as easy and stress-free as possible. First, it's important to note that Mattress Firm offers a generous 120-night sleep trial on most of their mattresses, so you have plenty of time to test it out and make sure it's the right fit for you. If for some reason you do decide to return your mattress, here's everything you need to know about the Mattress Firm return policy.1. Mattress Firm Return Policy: How to Return a Mattress | Mattress Advisor
Before making a purchase at Mattress Firm, it's important to familiarize yourself with their return policy. This will give you peace of mind knowing that if things don't work out, you have options. One of the most important things to note is that all returns must be made within the 120-night sleep trial period. After that, the mattress is yours to keep and cannot be returned for a refund. Additionally, the mattress must be undamaged and free of stains or odors in order to be eligible for return. Mattress Firm reserves the right to refuse a return if the mattress is deemed unsanitary or damaged.2. Mattress Firm Return Policy: What You Need to Know Before You Buy
If you've decided to return your mattress to Mattress Firm, the first step is to contact their customer service team. You can do this by phone or email, and they will provide you with a return authorization number. Once you have the return authorization number, you can then schedule a pickup for your mattress. Mattress Firm will coordinate with a charity or recycling organization to come and pick up the mattress from your home at no cost to you. Please note that Mattress Firm does not offer exchanges, so if you're looking to switch to a different mattress, you will need to return your current one and make a new purchase.3. Mattress Firm Return Policy: How to Return a Mattress | Sleepopolis
If you'd rather not deal with the hassle of shipping or scheduling a pickup, you can also return your mattress directly to a Mattress Firm store. Simply bring your mattress, along with the return authorization number, to the store and they will process your return. Keep in mind that if you purchased your mattress online, you will need to return it via the online process and cannot bring it to a physical store.4. Mattress Firm Return Policy: How to Return a Mattress | The Sleep Judge
If you're returning a mattress that was delivered to you, Mattress Firm will issue a full refund once the mattress has been picked up or returned to the store. This can take up to two weeks to process. If you picked up the mattress yourself, Mattress Firm will issue a refund once the mattress has been returned to the store. However, if you used a financing option, the refund will be applied to the remaining balance first.5. Mattress Firm Return Policy: How to Return a Mattress | Tuck Sleep
If you purchased your mattress using a financing option, it's important to note that you are still responsible for making payments until the return is processed. This is because Mattress Firm does not offer exchanges, so you will need to make a new purchase for a different mattress if you choose to do so. It's also worth mentioning that any accessories or add-ons (such as a mattress protector) that were purchased with the mattress cannot be returned for a refund.6. Mattress Firm Return Policy: How to Return a Mattress | The Spruce
If you're still unsure about whether or not to purchase a mattress from Mattress Firm, it may be helpful to read reviews from other customers who have gone through the return process. You can find these on websites like Consumer Reports or Trustpilot. Overall, the majority of customers have had positive experiences with the Mattress Firm return policy, citing easy and hassle-free processes.7. Mattress Firm Return Policy: How to Return a Mattress | Consumer Reports
One thing to keep in mind when considering a mattress return is that it's important to give the mattress a fair chance. It can take time for your body to adjust to a new mattress, so if you're still not comfortable after the first few weeks, try giving it a little more time before making a decision. However, if you truly feel that the mattress is not the right fit for you, don't hesitate to take advantage of the generous return policy offered by Mattress Firm.8. Mattress Firm Return Policy: How to Return a Mattress | GoodBed
If you're looking for more personal experiences and advice, consider checking out online forums such as Reddit. Here, you can find discussions and recommendations from other customers who have gone through the Mattress Firm return process. Remember, everyone's experience may be different, but it can be helpful to hear from others who have been in your shoes.9. Mattress Firm Return Policy: How to Return a Mattress | Reddit
In summary, the Mattress Firm return policy offers a generous 120-night sleep trial and multiple options for returning a mattress if needed. Just be sure to follow the guidelines and return the mattress within the designated time frame to ensure a smooth process. If you're still unsure about purchasing a mattress from Mattress Firm, take comfort in knowing that their return policy is designed to make sure you are completely satisfied with your purchase. Happy mattress shopping!10. Mattress Firm Return Policy: How to Return a Mattress | Trustpilot