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Mattress Firm Return Policy

If you're not completely satisfied with your pillow from Mattress Firm, you can take advantage of their hassle-free return policy. The company understands that choosing the right pillow can be a personal and important decision for a good night's sleep, and they want to make sure you're happy with your purchase. That's why they offer a generous return policy for their customers.

Mattress Firm Pillow Return

Returning your pillow to Mattress Firm is a simple process. Whether you purchased your pillow in-store or online, you can return it within the specified timeframe for a full refund or exchange. The company understands that sometimes a pillow may not be the perfect fit for everyone, and they want to make sure you find the right one for your needs.

Mattress Firm Return Process

The return process for a pillow from Mattress Firm is easy and straightforward. If you made your purchase in-store, you can return the pillow to any Mattress Firm location. If you made your purchase online, you can either return the pillow in-store or initiate a return through their online portal. Simply follow the steps provided and print out your return label.

Mattress Firm Return Label

Once you've initiated a return through the Mattress Firm website, you can print out your return label to send your pillow back to the company. Make sure to securely package your pillow in its original packaging or a similar box to ensure it arrives safely. Attach the return label to the outside of the package and drop it off at your preferred shipping location.

Mattress Firm Return Shipping

Shipping your pillow back to Mattress Firm is a breeze. The company offers free return shipping for their customers, making the return process even more convenient. Simply use the provided return label and drop off your package at any shipping location. Once the company receives your return, they will process your refund or exchange.

Mattress Firm Return Timeframe

You have up to 120 days to return your pillow to Mattress Firm. This extended timeframe gives you plenty of time to try out your pillow and make sure it's the perfect fit for you. If you're not satisfied within this timeframe, you can easily initiate a return and send your pillow back to the company for a full refund or exchange.

Mattress Firm Return Conditions

There are a few conditions to keep in mind when returning your pillow to Mattress Firm. The pillow must be in its original condition and packaging, and any promotional items or free gifts received with the purchase must also be returned. Additionally, the pillow must not have any stains, damage, or odors in order to be eligible for a full refund or exchange.

Mattress Firm Return Fees

Mattress Firm does not charge any fees for returning your pillow. The company offers free return shipping and will provide a full refund or exchange for your purchase. However, if you choose to return your pillow through a different shipping method, you may incur shipping fees.

Mattress Firm Return Address

If you choose to return your pillow through a different shipping method, the return address for Mattress Firm is:

Mattress Firm Returns Department

9800 N. Point Parkway

Alpharetta, GA 30022

Mattress Firm Return Authorization

Before returning your pillow to Mattress Firm, you must obtain a return authorization. This can be done by initiating a return through their online portal or by visiting a Mattress Firm location. The return authorization ensures that your return will be processed correctly and helps to expedite the refund or exchange process.