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Mattress Firm's Bed Bug Policy

At Mattress Firm, we understand the importance of a good night's sleep. That's why we take the issue of bed bugs very seriously. We have implemented a comprehensive bed bug policy to ensure the comfort and safety of our customers. Here's everything you need to know about our policy and how we protect you against bed bugs.

Mattress Firm's Bed Bug Protection Plan

Our bed bug protection plan is designed to give our customers peace of mind. It covers any bed bug infestations that may occur after a mattress purchase from our stores. This plan is included with every mattress purchase, so you can rest easy knowing that you are covered.

Mattress Firm's Bed Bug Guarantee

We stand behind the quality of our mattresses and the effectiveness of our bed bug protection plan. That's why we offer a 100% guarantee that our mattresses are bed bug-free. In the rare event that you do encounter bed bugs, we will take care of the issue at no additional cost to you.

Mattress Firm's Bed Bug Prevention Measures

Prevention is key when it comes to bed bugs. Our stores have strict protocols in place to prevent the spread of bed bugs. This includes regular inspections of our inventory and training for our employees on how to spot and handle bed bug infestations. We also take extra precautions when delivering and setting up mattresses in customers' homes.

Mattress Firm's Bed Bug Treatment Process

In the event that a mattress is found to have bed bugs, we have a rigorous treatment process in place. Our team of experts will thoroughly inspect and treat the mattress to eliminate any bed bugs. We use safe and effective methods to ensure that the mattress is completely bed bug-free before it is returned to the store for resale.

Mattress Firm's Bed Bug Inspection Services

If you have any concerns about bed bugs, we offer free bed bug inspections for all mattresses purchased from our stores. Our trained professionals will thoroughly inspect your mattress and provide you with a detailed report. If bed bugs are found, we will take immediate action to resolve the issue.

Mattress Firm's Bed Bug Warranty

In addition to our bed bug protection plan, all mattresses purchased from Mattress Firm come with a warranty. This warranty covers any defects in materials or workmanship, including bed bug infestations. We stand by the quality of our products and are committed to providing our customers with the best possible experience.

Mattress Firm's Bed Bug Education Resources

At Mattress Firm, we believe that education is key in preventing and dealing with bed bugs. That's why we offer a variety of resources to help our customers learn more about bed bugs, including how to identify them and how to prevent them. We also provide tips on how to properly care for your mattress to avoid any potential bed bug issues.

Mattress Firm's Bed Bug Complaint Process

In the unlikely event that you encounter bed bugs after purchasing a mattress from us, we have a complaint process in place to ensure that the issue is resolved in a timely and satisfactory manner. Our customer service team is available to assist you with any concerns or complaints and will work to find a solution that meets your needs.

Mattress Firm's Bed Bug Disclosure Policy

Transparency is important to us at Mattress Firm. That's why we have a strict bed bug disclosure policy in place. If a mattress has been found to have bed bugs, we will immediately remove it from our inventory and disclose this information to our customers. We will also take all necessary steps to ensure that the issue is resolved before the mattress is made available for purchase again.