When purchasing a new mattress, it's important to consider the warranty offered by the company. Mattress Firm, one of the largest mattress retailers in the United States, offers a comprehensive warranty to ensure customer satisfaction and peace of mind. The Mattress Firm warranty covers any defects in materials or workmanship for a period of up to 10 years from the date of purchase. This includes issues such as sagging, lumps, or coils that are not properly aligned. The warranty also covers any physical flaws in the mattress cover such as tears or broken zippers. In order to file a warranty claim, customers can contact their local Mattress Firm store or call the customer service hotline. A representative will guide them through the process and help determine if their issue is covered under the warranty.1. Mattress Firm Warranty Information | Mattress Firm
Purple, known for their innovative and unique mattresses, also offers a warranty for their products. The Purple mattress warranty is slightly different from traditional warranties, as it is divided into two parts: a 10-year full replacement warranty and a 10-year limited warranty. The full replacement warranty covers any defects in materials or workmanship for the first 10 years of ownership. This means that if there are any issues with the mattress, Purple will replace it with a new one at no cost to the customer. The limited warranty covers any issues that may arise after the first 10 years, such as sagging or loss of comfort. In this case, Purple will repair or replace the mattress at a prorated cost based on the number of years of ownership.2. Purple Mattress Warranty Information | Purple
If you believe you have a valid warranty claim with Mattress Firm, the first step is to contact the company either by visiting a store or calling the customer service hotline. A representative will ask for details about the issue and may request photos or proof of purchase. If the claim is approved, Mattress Firm will provide a replacement mattress or issue a refund. In some cases, a technician may be sent to inspect the mattress before a decision is made. It's important to note that the warranty does not cover normal wear and tear, stains, or damage caused by improper use or care of the mattress. It also does not cover issues that are deemed unsanitary or hazardous.3. Mattress Firm Warranty Claim | Mattress Firm
The process for filing a warranty claim with Purple is similar to that of Mattress Firm. Customers should contact the company directly and provide details about their issue. Purple may also request photos or proof of purchase before approving a claim. If the claim is approved, Purple will either send a replacement mattress or provide a refund. However, it's important to note that the warranty does not cover normal wear and tear, stains, or damage caused by improper use or care of the mattress. It's recommended to register your Purple mattress on the company's website in order to expedite the warranty claim process and ensure proper coverage.4. Purple Mattress Warranty Claim | Purple
The Mattress Firm warranty covers a wide range of issues that may arise with your mattress. This includes defects in materials or workmanship, physical flaws in the cover, and issues with the support or comfort of the mattress. It's important to note that the warranty does not cover normal wear and tear, stains, or damage caused by improper use or care of the mattress. It also does not cover issues that are deemed unsanitary or hazardous. For a full list of what is covered under the Mattress Firm warranty, customers can refer to their warranty certificate or contact customer service for more information.5. Mattress Firm Warranty Coverage | Mattress Firm
The Purple mattress warranty covers any defects in materials or workmanship for a period of 10 years. This includes issues such as sagging, loss of comfort, or flaws in the cover. It's important to note that the warranty does not cover normal wear and tear, stains, or damage caused by improper use or care of the mattress. It also does not cover issues that are deemed unsanitary or hazardous. In addition, the warranty only applies to the original mattress owner and is non-transferable. It's important to follow proper care instructions in order to ensure the warranty remains valid.6. Purple Mattress Warranty Coverage | Purple
In order to ensure proper coverage under the Mattress Firm warranty, it's recommended to register your mattress on the company's website. This will also expedite the warranty claim process, should an issue arise. To register your mattress, you will need to provide your name, contact information, and proof of purchase. It's also recommended to keep your receipt or warranty certificate in a safe place in case it's needed for future reference.7. Mattress Firm Warranty Registration | Mattress Firm
Similar to Mattress Firm, Purple also offers the option to register your mattress on their website. This will ensure proper coverage under the warranty and make it easier to file a claim in the future. To register your Purple mattress, you will need to provide your name, contact information, and proof of purchase. It's also recommended to keep your receipt or warranty certificate in a safe place in case it's needed for future reference.8. Purple Mattress Warranty Registration | Purple
The Mattress Firm warranty is non-transferable and only applies to the original mattress owner. This means that if you sell or give away your mattress, the warranty will not transfer to the new owner. If you are purchasing a mattress from a previous owner, it's important to note that the warranty will no longer be valid. It's recommended to purchase a new mattress from Mattress Firm in order to ensure proper coverage under the warranty.9. Mattress Firm Warranty Transfer | Mattress Firm
Similar to Mattress Firm, the Purple mattress warranty is also non-transferable and only applies to the original owner. This means that if you sell or give away your mattress, the warranty will not transfer to the new owner. If you are purchasing a used Purple mattress, it's important to note that the warranty will no longer be valid. It's recommended to purchase a new mattress directly from Purple in order to ensure proper coverage under the warranty. In conclusion, when purchasing a new mattress, it's important to consider the warranty offered by the company. Both Mattress Firm and Purple offer comprehensive warranties to ensure customer satisfaction and peace of mind. By understanding the coverage and following proper care instructions, customers can rest easy knowing their investment is protected.10. Purple Mattress Warranty Transfer | Purple