If you've recently purchased a mattress from Mattress Firm and noticed a price drop, you may be wondering if you can get a price adjustment. The good news is that Mattress Firm has a price adjustment policy in place to help you get the best deal possible. In this article, we'll discuss everything you need to know about the Mattress Firm price adjustment policy and how you can take advantage of it.Mattress Firm Price Adjustment Policy
To get a price adjustment at Mattress Firm, you'll need to follow a few simple steps. First, you'll need to contact the Mattress Firm customer service team within the specified timeframe for price adjustments, which we'll discuss in more detail later. You can reach them by phone or email, or you can visit your local Mattress Firm store. Next, you'll need to provide proof of your original purchase, such as a receipt or order confirmation. You may also need to provide proof of the current lower price, such as a screenshot or advertisement. Once you've provided all the necessary information, the customer service team will review your request and determine if you're eligible for a price adjustment.How to Get a Price Adjustment at Mattress Firm
One of the best things about Mattress Firm's price adjustment policy is that it comes with a price match guarantee. This means that if you find a lower price on the same mattress at a competitor within a certain timeframe, Mattress Firm will match that price. This guarantee applies to both in-store and online purchases. To take advantage of the price match guarantee, you'll need to follow the same steps as getting a price adjustment. You'll need to provide proof of the lower price and show that it's for the exact same mattress model and size. If everything checks out, Mattress Firm will match the lower price and refund you the difference.Mattress Firm Price Match Guarantee
If you made your mattress purchase online, you can still request a price adjustment through the Mattress Firm website. Simply visit the "Contact Us" page and fill out the online form with your request. Make sure to include all the required information, such as your order number and proof of the lower price. You should receive a response within a few business days.Mattress Firm Price Adjustment Online
If you prefer to handle your price adjustment request in person, you can visit your local Mattress Firm store. Make sure to bring your receipt and proof of the lower price with you. The store associates will review your request and process the adjustment if you're eligible. Keep in mind that not all stores may have the same mattress models in stock, so you may need to be flexible with the exact mattress you receive.Mattress Firm Price Adjustment In-Store
As mentioned earlier, there is a specific timeframe in which you can request a price adjustment at Mattress Firm. This timeframe varies depending on the type of purchase you made. For in-store purchases, you have 30 days from the date of purchase to request a price adjustment. For online purchases, you have 14 days from the date of delivery to request a price adjustment. It's important to note that Mattress Firm does not offer price adjustments on clearance or final sale items. Additionally, if you used a coupon or discount code for your original purchase, the price adjustment will be based on the discounted price, not the original price.Mattress Firm Price Adjustment Time Limit
If your request for a price adjustment is approved, you will receive a refund for the difference in price. This refund will typically be issued to the original form of payment. If you used a gift card or store credit for your original purchase, the refund will be issued in the same form. Keep in mind that the refund may take a few business days to process and appear in your account. If you have any questions or concerns about your refund, you can contact the Mattress Firm customer service team for assistance.Mattress Firm Price Adjustment Refund
While Mattress Firm's price adjustment policy is fairly straightforward, there are a few exclusions to be aware of. As mentioned earlier, clearance and final sale items are not eligible for price adjustments. Additionally, the price match guarantee does not apply to mattresses bought from third-party sellers, such as Amazon or Walmart. It's also important to note that the price adjustment policy only applies to the same mattress model and size. If you want to exchange your mattress for a different model or size, you will need to go through the regular return and exchange process, which may incur additional fees.Mattress Firm Price Adjustment Exclusions
Now that you know all about the Mattress Firm price adjustment policy, let's go through a quick summary of the process:Mattress Firm Price Adjustment Process
If you have any questions or concerns about the Mattress Firm price adjustment policy, you can contact their customer service team for assistance. You can reach them by phone at 1-877-384-2903 or by email through the "Contact Us" page on their website. Now that you know all about the Mattress Firm price adjustment policy, you can rest easy knowing that you can get the best deal possible on your new mattress. So go ahead and shop with confidence at Mattress Firm, knowing that you can always take advantage of their price match guarantee and price adjustment policy.Mattress Firm Price Adjustment Contact