What is the Mattress Firm Platinum Service Fee?
The Mattress Firm Platinum Service Fee is an additional charge that customers may encounter when purchasing a mattress from Mattress Firm. This fee is not included in the price of the mattress and is paid separately at the time of purchase.
Understanding the Mattress Firm Platinum Service Fee
The Platinum Service Fee is part of Mattress Firm's commitment to providing exceptional customer service. It covers the cost of mattress delivery, set up, and removal of old bedding. This fee also includes a 120-night comfort guarantee and a 10-year warranty.
How much is the Mattress Firm Platinum Service Fee?
The cost of the Platinum Service Fee varies depending on the mattress size and type. For a queen-sized mattress, the fee is typically around $149. This fee is in addition to the cost of the mattress.
Is the Mattress Firm Platinum Service Fee worth it?
Many customers wonder if the Platinum Service Fee is worth the extra cost. The answer depends on your personal preferences and needs. If you value convenience and peace of mind, then this fee may be worth it for you. However, if you are comfortable with setting up your own mattress and do not need a warranty, then you may choose to opt-out of this service.
Comparing the Mattress Firm Platinum Service Fee to other mattress retailers
When comparing the Platinum Service Fee to other mattress retailers, it's important to consider the overall cost and services offered. While some retailers may offer free delivery, they may not provide the same level of service or warranty as Mattress Firm does with their Platinum Service Fee.
How to avoid the Mattress Firm Platinum Service Fee
If you are interested in purchasing a mattress from Mattress Firm but want to avoid the Platinum Service Fee, there are a few options available. You can choose to pick up the mattress yourself from a store location or opt-out of the additional services included in the fee. However, keep in mind that these services may be beneficial and worth the cost.
What does the Mattress Firm Platinum Service Fee cover?
The Platinum Service Fee covers the delivery and set up of your new mattress, as well as the removal of your old bedding. It also includes a 120-night comfort guarantee and a 10-year warranty. These services and benefits provide added value and convenience for customers.
How to negotiate the Mattress Firm Platinum Service Fee
If you are interested in purchasing a mattress from Mattress Firm but are hesitant about the Platinum Service Fee, you can attempt to negotiate with the sales representative. You may be able to receive a discount or have the fee waived altogether. It never hurts to ask, and the worst they can say is no.
Customer reviews of the Mattress Firm Platinum Service Fee
Customer reviews of the Platinum Service Fee are generally positive. Many customers appreciate the convenience and peace of mind that this fee provides. Some have even mentioned that the warranty and comfort guarantee were a deciding factor in their mattress purchase.
Alternatives to the Mattress Firm Platinum Service Fee
If you are not interested in paying the Platinum Service Fee, there are a few alternatives you can consider. You can purchase a mattress from another retailer that offers free delivery and set up, or you can choose to set up the mattress yourself. However, keep in mind that these alternatives may not provide the same level of service and convenience as the Platinum Service Fee does.
The Benefits of Mattress Firm's Platinum Service Fee
What is Mattress Firm's Platinum Service Fee?

The Convenience of White Glove Delivery

Peace of Mind with 120-Night Sleep Trial

The Value of Platinum Service Fee
