If you've recently purchased a new mattress from Mattress Firm, you're probably excited to receive it and start getting a better night's sleep. But once the initial excitement wears off, you may start to wonder: when will my mattress arrive? Luckily, tracking your delivery from Mattress Firm is a quick and easy process. Here's everything you need to know about tracking your delivery from Mattress Firm.
Track Your Delivery | Mattress Firm
Before we dive into how to track your delivery, it's important to understand the delivery process itself. Mattress Firm offers free standard delivery on all orders over $499, which typically takes 2-3 business days. However, you also have the option to upgrade to express delivery, which guarantees delivery within 1-2 business days for an additional fee.
1. Understanding the Delivery Process
After making your purchase, you should receive a confirmation email from Mattress Firm with your order details. This email will also include a tracking number for your delivery. Keep this email handy, as you will need the tracking number to track your delivery.
2. Check Your Email
The easiest way to track your delivery is through Mattress Firm's online tracking system. Simply visit the Mattress Firm website and click on the "Track Order" link at the top of the page. From there, you can enter your tracking number and zip code to get real-time updates on your delivery status.
3. Use the Online Tracking System
If you're having trouble tracking your delivery online or have any questions, don't hesitate to contact Mattress Firm's customer service team. They are available to assist you with any inquiries regarding your delivery and can provide you with the most up-to-date information on your order.
4. Contact Customer Service
For those who are always on the go, you can also track your delivery from Mattress Firm through their mobile app, available for both iOS and Android devices. This allows you to keep an eye on your delivery status no matter where you are.
5. Track Your Delivery on the Go
In addition to standard and express delivery, Mattress Firm also offers a white glove delivery service. This includes setup and removal of your old mattress, as well as any packaging materials. If you choose this option, you will receive a call from Mattress Firm to schedule a delivery time and date.
6. Upgrade to White Glove Delivery
If you prefer to track your delivery through a third-party service, there are many options available. Sites like UPS, FedEx, and USPS all offer tracking services that can be used to track your Mattress Firm delivery. Simply enter your tracking number on their websites to get updates on your delivery status.
7. Consider Using a Third-Party Tracking Service
Make sure to double check your delivery date before tracking your order. This will ensure that you are checking the correct delivery status and avoid any confusion. If you need to make changes to your delivery date, contact Mattress Firm's customer service team.
8. Double Check Your Delivery Date
Once your mattress has been shipped, you will start receiving updates on its delivery status. This can include when it has left the warehouse, when it's out for delivery, and when it has been delivered. Make sure to keep an eye out for these updates so you know when to expect your mattress.
9. Keep an Eye Out for Updates
If for any reason you experience issues with your delivery, such as a delay or damaged product, be sure to contact Mattress Firm's customer service team right away. They will work to resolve any issues and ensure that you receive your new mattress as soon as possible.
10. Contact Mattress Firm for Any Issues
Tracking your delivery from Mattress Firm is a simple and straightforward process. With these tips and tricks, you'll be able to track your order with ease and soon enjoy a good night's sleep on your new mattress. Don't forget to leave a review on Mattress Firm's website to help other customers with their purchase decision. Happy sleeping!
Enjoy Your New Mattress