The outbreak of the COVID-19 pandemic has affected all aspects of our lives, including how we shop for essential items such as mattresses. With stay-at-home orders and social distancing measures in place, many people are turning to online shopping for their mattress needs. However, with concerns about safety and delays in delivery, it's important to know how mattress companies like Mattress Firm are handling delivery during these unprecedented times. Fortunately, Mattress Firm has taken steps to ensure the safety of their customers and employees while still providing efficient delivery services. Let's take a closer look at their contactless delivery options and safety measures. Mattress Firm Delivery During COVID-19 Pandemic
One of the biggest concerns during the pandemic is minimizing contact with others. Mattress Firm has addressed this by offering contactless delivery options for customers. This means that your new mattress will be delivered to your doorstep without the need for a signature or direct interaction with the delivery team. Additionally, Mattress Firm offers free doorstep delivery on all orders over $499, making it easier for customers to receive their mattress without leaving their homes. This option is also available for in-store purchases, allowing customers to have their mattress delivered directly to their home without having to transport it themselves. Mattress Firm Contactless Delivery
Along with contactless delivery, Mattress Firm has implemented strict safety measures to protect their customers and employees. This includes temperature checks for all delivery team members, the use of personal protective equipment, and frequent sanitization of delivery vehicles and equipment. Furthermore, Mattress Firm has limited the number of people allowed in their warehouses and delivery trucks to ensure proper social distancing. This may result in longer delivery times, but it's a necessary precaution to keep everyone safe. Mattress Firm Delivery Safety Measures
In addition to contactless delivery, Mattress Firm offers a few other delivery options for customers to choose from. These include same-day delivery, next-day delivery, and scheduled delivery. Same-day and next-day delivery are available for in-stock items and may incur an additional fee. Scheduled delivery allows customers to choose a specific date and time for their mattress to be delivered, giving them more control and flexibility. However, it's important to note that delivery times may vary due to the current situation. Mattress Firm Delivery Options
With the increased demand for mattresses and the safety measures being implemented, there may be some delays in delivery times. Mattress Firm has acknowledged this and is working to fulfill orders as quickly as possible while still prioritizing the safety of their customers and employees. If you have concerns about the status of your order, you can track it online or contact Mattress Firm's customer service team for updates. They are also offering a 120-night sleep trial, giving customers the opportunity to test out their mattress and make sure it's the right fit for them. Mattress Firm Delivery Delays
As mentioned, customers can track their mattress delivery online through Mattress Firm's website. Simply enter your order number and email address to see the status of your delivery. You can also contact customer service for assistance if needed. It's important to note that due to the current situation, tracking information may not be available immediately and delivery times may vary. However, Mattress Firm is committed to keeping customers informed and updated on their orders. Mattress Firm Delivery Tracking
Mattress Firm offers free doorstep delivery on all orders over $499. For orders under $499, there may be a delivery fee depending on your location and the size of your mattress. Same-day and next-day delivery may also incur an additional fee. It's important to factor in these fees when making your purchase, but keep in mind that Mattress Firm's delivery services save you the hassle of transporting a large and heavy mattress yourself. Mattress Firm Delivery Fees
Customer reviews can provide valuable insight into the delivery experience with Mattress Firm. Many customers have praised the company for their efficient and safe delivery, while others have experienced delays due to the current situation. It's important to read multiple reviews and keep in mind that each delivery experience may be different. However, overall, Mattress Firm has received positive reviews for their delivery services during the pandemic. Mattress Firm Delivery Reviews
As mentioned, delivery times may vary due to the current situation. However, Mattress Firm aims to deliver in-stock items within 3-5 business days. For scheduled delivery, customers can choose a date and time that works best for them, but it's important to be flexible in case of any unforeseen delays. If you need your mattress delivered by a certain date, it's best to contact Mattress Firm directly to discuss your options and ensure a timely delivery. Mattress Firm Delivery Times
Finally, it's important to familiarize yourself with Mattress Firm's delivery policies before making a purchase. This includes their return and exchange policies, as well as any fees and restrictions that may apply. During the pandemic, Mattress Firm has made some adjustments to their policies to accommodate the current situation. For example, they are offering free returns and exchanges for online orders within 120 days, and customers can request a contactless pick-up for their return or exchange. In conclusion, Mattress Firm has adapted to the challenges of the COVID-19 pandemic by offering contactless delivery, implementing safety measures, and providing various delivery options for customers. While there may be some delays and fees to consider, the convenience and safety of having a new mattress delivered to your doorstep during these unpredictable times may outweigh any potential inconveniences. As always, it's important to stay informed and follow the guidelines of your local government and health authorities. Stay safe and sleep well with Mattress Firm's delivery services. Order your new mattress today! Mattress Firm Delivery Policies