When purchasing a new mattress, it's important to consider the warranty that comes with it. Mattress Firm offers a comprehensive warranty on their mattresses and box springs, giving customers peace of mind and protection for their investment.Mattress Firm Warranty Information
As part of their warranty, Mattress Firm covers defects in materials and workmanship for a specified period of time. This includes issues such as sagging, broken coils, and faulty stitching. However, it's important to note that the warranty does not cover normal wear and tear or damage caused by misuse or improper handling.Mattress Firm Box Spring Warranty Coverage
If you experience any issues with your mattress or box spring, you can file a warranty claim with Mattress Firm. This can be done online or in-store, and you will need to provide proof of purchase and photos of the issue. From there, a representative will assess the claim and determine the best course of action.Mattress Firm Warranty Claim Process
In addition to their standard warranty, Mattress Firm also offers extended warranty options for those looking for extra coverage and protection. These options vary in length and coverage, so be sure to ask a representative for more information.Mattress Firm Extended Warranty Options
To ensure that your warranty is valid and to make the claim process smoother, it's important to register your mattress with Mattress Firm. This can usually be done online or through the store where you purchased the mattress.Mattress Firm Warranty Registration
If you decide to sell or give away your mattress, the warranty can be transferred to the new owner. However, there may be limitations and restrictions, so it's best to check with Mattress Firm for specific details.Mattress Firm Warranty Transfer
While Mattress Firm's warranty covers a wide range of issues, there are some exclusions to be aware of. These may include damage caused by improper use or care, stains, and normal wear and tear. It's important to read the warranty carefully to understand what is and isn't covered.Mattress Firm Warranty Exclusions
If your mattress or box spring needs to be repaired, Mattress Firm has a team of professionals who can assist with the process. They will assess the issue and determine the best course of action, whether it be a repair or replacement.Mattress Firm Warranty Repair Process
In addition to their warranty, Mattress Firm also has a return policy for those who are not satisfied with their purchase. This policy may vary depending on the specific product and circumstances, so be sure to check with the store where you made the purchase.Mattress Firm Warranty Return Policy
If you have any questions or concerns about your warranty or need to file a claim, Mattress Firm has a dedicated customer service team available to assist you. You can find contact information on their website or by visiting the store where you made your purchase.Mattress Firm Warranty Contact Information