Best 53+ Awe-inspiring Mattress Firm Bed Return Policy With Many New Styles

Mattress Firm Return Policy

When it comes to purchasing a new mattress, it's important to know the return policy of the store you are buying from. Mattress Firm, one of the leading mattress retailers in the United States, has a comprehensive return policy that customers should be aware of before making a purchase. In this article, we will discuss the top 10 highlights of the Mattress Firm return policy, so you can make an informed decision about your mattress purchase.

Mattress Firm Bed Return Policy

Mattress Firm has a specific return policy for their mattresses, which is different from their general return policy for other products. If you are not satisfied with your mattress, you can return it within 120 nights of the original purchase date. This trial period allows you to test out the mattress in the comfort of your own home and decide if it's the right fit for you.

Mattress Firm Return Policy for Online Purchases

If you purchased your mattress from the Mattress Firm website, the return process is slightly different. You can still return the mattress within 120 nights, but you will need to contact customer service to initiate the return. They will provide you with a prepaid shipping label to send the mattress back.

Mattress Firm In-Store Return Policy

If you purchased your mattress in-store, you can return it to any Mattress Firm location within the 120-night trial period. However, if you choose to return it to a different store than the one you purchased from, you may be subject to a transportation fee.

Mattress Firm Exchange Policy

If you decide that the mattress you purchased is not the right fit for you, Mattress Firm offers a one-time exchange for a different mattress of equal or greater value. The exchange must be done within the 120-night trial period and a transportation fee may apply if exchanging at a different store.

Mattress Firm Refund Policy

If you choose to return your mattress for a refund, Mattress Firm will issue a full refund of the purchase price, minus any applicable fees, within 10 business days of receiving the returned mattress. The refund will be issued in the original form of payment.

Mattress Firm Warranty and Return Policy

Mattress Firm offers a warranty on their mattresses for manufacturer defects. If your mattress is found to have a defect within 10 years of the original purchase date, Mattress Firm will replace it with a comparable model. This warranty is in addition to the 120-night trial period and does not cover normal wear and tear.

Mattress Firm Return Policy Time Limit

The Mattress Firm return policy allows for returns within 120 nights of the original purchase date. It's important to note that this time limit starts from the date of delivery, not the date of purchase. If you are unsure about your purchase, make sure to start the return process before the 120 days are up.

Mattress Firm Return Policy without Receipt

If you no longer have your receipt, Mattress Firm may still accept your return. However, they will only issue store credit for the return, not a refund. It's always best to keep your receipt in case you need to return or exchange your mattress.

Mattress Firm Return Policy for Defective Products

If your mattress is found to have a manufacturer defect, Mattress Firm will cover the costs of return shipping and will replace it with a comparable model. This policy is in place for up to 10 years from the original purchase date.

Now that you know the top 10 highlights of the Mattress Firm return policy, you can make a more informed decision about your mattress purchase. Remember to keep your receipt and start the return process within the 120-night trial period if you are not satisfied with your mattress. Happy mattress shopping!