Macy's is a popular department store known for its wide selection of quality products, including bedding and mattresses. However, we understand that sometimes customers may need to return items, and we want to make that process as easy as possible. In this article, we will be discussing Macy's return policy specifically for mattress toppers. Macy's Return Policy for Mattress Toppers
If you have recently purchased a mattress topper from Macy's and find that it is not meeting your needs, you may be wondering what your options are for returning it. Macy's offers a return policy specifically for mattress toppers, which we will outline in this section. Macy's Mattress Topper Return Policy
Macy's return policy for bedding and mattress toppers applies to all purchases made in-store or online. If you are not satisfied with your mattress topper, you have up to 90 days from the date of purchase to return it. This policy also applies to any bedding accessories, such as mattress protectors, purchased at Macy's. Macy's Return Policy for Bedding and Mattress Toppers
If you purchased your mattress topper from Macy's website, you have two options for returning it. You can either bring the item to a Macy's store or mail it back to the company. If you choose to mail it back, Macy's will provide you with a prepaid shipping label, and the return shipping cost will be deducted from your refund. Macy's Return Policy for Online Purchases
If you purchased your mattress topper from a Macy's store, you can return it to any location within 90 days of purchase. However, please note that if you choose to return your item to a different store than where it was purchased, the refund may take longer to process. Macy's Return Policy for In-Store Purchases
Some customers may be concerned about returning an opened mattress topper. Macy's understands that you may need to remove the packaging to try out the product, and we do allow for opened items to be returned. However, please ensure that all pieces and components are included in the return. Macy's Return Policy for Opened Mattress Toppers
If you have not opened or used your mattress topper and wish to return it, Macy's allows for full refunds within 90 days of purchase. Please bring the original receipt or packing slip to the store for a quick and easy return process. Macy's Return Policy for Unused Mattress Toppers
In the rare case that your mattress topper is defective, Macy's will gladly exchange the item for a new one or provide a full refund. Please bring your receipt or packing slip to the store for assistance, or contact Macy's customer service for online purchases. Macy's Return Policy for Defective Mattress Toppers
If you wish to exchange your mattress topper for a different size or style, Macy's allows for this within 90 days of purchase. However, please note that if there is a price difference, you will either be refunded or charged the difference in price. If you choose to receive a refund instead, the item must follow our return policy guidelines. Macy's Return Policy for Exchanges and Refunds on Mattress Toppers
Some mattress toppers come with a manufacturer's warranty, and Macy's honors these warranties for defects or malfunctions. Please refer to the specific warranty terms and contact the manufacturer for assistance with a warranty claim. Macy's Return Policy for Mattress Toppers with Manufacturer Warranties
If you used a Macy's credit card to purchase your mattress topper, you are still eligible for returns within 90 days of purchase. However, please note that the refund will be credited back to your Macy's credit card instead of the original form of payment. At Macy's, we strive to provide our customers with a satisfactory shopping experience. If you have any further questions or concerns about our return policy for mattress toppers, please do not hesitate to contact us. We are here to assist you in any way we can. Macy's Return Policy for Mattress Toppers Purchased with a Macy's Credit Card