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Grand Furniture Return Policy

At Grand Furniture, we understand that sometimes a purchase may not meet your expectations and you may need to return it. That's why we have a comprehensive return policy in place to ensure our customers are satisfied with their purchases. Our return policy applies to both furniture and mattresses, but in this article, we will focus on the details of our mattress return policy.

Mattress Return Policy at Grand Furniture

We want our customers to be completely satisfied with their mattress purchase, which is why we offer a 30-day return policy. If for any reason you are not satisfied with your mattress, you can return it within 30 days of the delivery date for a refund or exchange.

Grand Furniture Mattress Return Process

Returning a mattress to Grand Furniture is a simple and hassle-free process. To initiate a return, you can contact our customer service team or visit any of our store locations. Our team will guide you through the return process and provide you with all the necessary information and instructions.

How to Return a Mattress to Grand Furniture

If you choose to return your mattress, it must be in its original condition and packaging. Our delivery team will pick up the mattress from your home and return it to our warehouse. Once the mattress is received and inspected, we will process your refund or exchange.

Grand Furniture Mattress Exchange Policy

If you are not satisfied with your mattress but would like to exchange it for a different one, you can do so within 30 days of the delivery date. The exchange must be for a mattress of equal or greater value. If the new mattress is of greater value, you will be responsible for paying the difference.

Grand Furniture Mattress Refund Policy

If you choose to return your mattress for a refund, we will process the refund within 7-10 business days of receiving the returned mattress. The refund will be issued to the original form of payment. Please note that any delivery and handling fees are non-refundable.

Grand Furniture Mattress Warranty and Returns

We stand behind the quality of our mattresses, and each mattress comes with a manufacturer's warranty. In the rare case that your mattress has a defect, please contact our customer service team, and we will work with you to resolve the issue. Please note that warranty claims are subject to the terms and conditions of the manufacturer's warranty.

Grand Furniture Return Policy for Mattresses

Our mattress return policy applies to all mattresses sold at Grand Furniture, including in-store and online purchases. We want to ensure that our customers are completely satisfied with their purchase and have a hassle-free return process if needed.

Grand Furniture Mattress Return Requirements

To be eligible for a return, the mattress must be in its original condition and packaging. The mattress must also be free of any stains, odors, or damage. Please note that custom orders, clearance items, and floor models are not eligible for returns.

Grand Furniture Mattress Return Timeframe

All mattress returns must be initiated within 30 days of the delivery date. After 30 days, we will not accept any returns or exchanges. Please ensure that you contact us within this timeframe if you wish to return your mattress.