Best 98+ Charming Furniture Village Mattress Returns Trend Of The Year

How to Return a Mattress to Furniture Village

Returning a mattress to Furniture Village may seem like a daunting task, but it is actually a fairly simple process. Whether you're unhappy with your purchase or simply need to exchange it for a different size or model, Furniture Village has a straightforward return policy in place to ensure customer satisfaction.

Furniture Village Mattress Return Policy

Furniture Village offers a 14-day return policy for all mattresses purchased in-store or online. This means that you have 14 days from the date of delivery to return your mattress for a full refund or exchange. However, there are certain conditions and fees that may apply, so it's important to familiarize yourself with the return policy before making a purchase.

Furniture Village Mattress Return Process

If you've decided to return your mattress, the first step is to contact Furniture Village's customer service team either by phone or email. They will guide you through the return process and provide you with all the necessary information and forms.

Furniture Village Mattress Return Instructions

Once you have contacted customer service and received the necessary forms, you will need to carefully package your mattress in its original packaging. Make sure to include all the accessories and paperwork that came with the mattress.

Furniture Village Mattress Return Options

Furniture Village offers two options for returning a mattress: in-store return or home collection. If you choose the in-store return option, you can simply bring your mattress to any Furniture Village store and they will process the return for you. If you choose the home collection option, Furniture Village will arrange for a courier to collect the mattress from your home.

Furniture Village Mattress Return Fees

There are no fees for returning a mattress to Furniture Village if you choose the in-store return option. However, if you choose the home collection option, a fee may apply depending on your location and the size of the mattress.

Furniture Village Mattress Return Timeframe

Once your mattress has been returned, Furniture Village will process your refund within 14 days. If you have chosen to exchange your mattress, the new one will be delivered within the same timeframe.

Furniture Village Mattress Return Conditions

In order for your return to be accepted, your mattress must be in its original condition and packaging. It should not have any stains, tears, or damage. If the mattress is deemed to be in unsatisfactory condition, Furniture Village may refuse the return or charge a restocking fee.

Furniture Village Mattress Return Address

If you have chosen the in-store return option, you can bring your mattress to any Furniture Village store. If you have chosen the home collection option, the courier will arrange a suitable time for collection from your home.

Furniture Village Mattress Return Label

If you have chosen the home collection option, Furniture Village will provide you with a return label to attach to your package. This label will have all the necessary information for the courier to collect your mattress.