If you're considering purchasing a Purple mattress, you may be wondering about their return policy. Specifically, you may be wondering if Purple mattress pays for return shipping. After all, returning a mattress can be a hassle and expensive, so it's important to know what to expect.Does Purple Mattress Pay for Return Shipping?
The short answer is yes, Purple mattress does offer free return shipping. This means that if you decide to return your mattress within the 100-night trial period, you will not have to pay for the return shipping costs. This can provide peace of mind for potential customers who may be hesitant to try out a new mattress without the option to easily return it.Does Purple Mattress Offer Free Return Shipping?
Purple's return shipping policy is straightforward and customer-friendly. As mentioned, they offer free return shipping within the 100-night trial period. This trial period begins on the day your mattress is delivered, and if you decide to return it, Purple will provide a full refund.Purple Mattress Return Shipping Policy
If you do decide to return your Purple mattress, the process is relatively simple. First, you must contact Purple's customer service team either by phone or email. They will guide you through the return process and provide you with a return shipping label. You will then need to repackage the mattress in its original packaging and schedule a pickup with the shipping carrier.How to Return a Purple Mattress
After your mattress has been picked up, it will be inspected to ensure it is in good condition. Once this is confirmed, you will receive a full refund for the purchase price of the mattress. Purple also offers the option to exchange your mattress for a different model, but this may incur additional shipping costs.Purple Mattress Return Process
As mentioned, the return shipping costs for a Purple mattress are covered by the company during the 100-night trial period. However, if you decide to return your mattress outside of this trial period, you will be responsible for the return shipping costs. These costs can vary depending on your location and the shipping carrier used.Purple Mattress Return Shipping Cost
When you contact Purple's customer service team to initiate a return, they will provide you with a return shipping label. This label will be used to ship the mattress back to Purple, and it will also include any necessary instructions for the return process. Be sure to follow these instructions carefully to ensure a smooth return process.Purple Mattress Return Label
The return shipping time for a Purple mattress can vary depending on your location and the shipping carrier used. Generally, it can take anywhere from 5-10 business days for the mattress to reach Purple's warehouse and for the refund to be processed. However, this timeline may be longer for international returns.Purple Mattress Return Shipping Time
If you need to return your Purple mattress, the return shipping address will be provided to you by Purple's customer service team. This address may vary depending on your location, so be sure to confirm it before shipping your mattress back. It is important to use the correct return address to avoid any delays or issues with your return.Purple Mattress Return Shipping Address
As mentioned, Purple will provide a return shipping label for your mattress return. This label will be used for the return shipping and must be attached to the outside of the packaging. It is important to make sure the label is securely attached and clearly visible to avoid any issues with the return shipment. In conclusion, Purple mattress does pay for return shipping within the 100-night trial period, making it a risk-free option for those looking to try out a new mattress. Their return process is customer-friendly and relatively simple, making it easy to return a mattress if it doesn't meet your expectations. With their free return shipping and generous trial period, Purple is a great option for those looking to invest in a new mattress.Purple Mattress Return Shipping Label