Mattress Firm understands that sometimes a mattress may not be the perfect fit for everyone. That’s why we offer a hassle-free return policy to ensure our customers are completely satisfied with their purchase. Our return policy allows for a full refund within a certain time frame, depending on the type of mattress purchased. If you are not satisfied with your mattress, simply return it within the allotted time and we will issue a refund. We do require that the mattress is in like-new condition and has been properly cared for. This means that it cannot have any stains, rips, or tears and must be free of any odors or damage.Mattress Firm Return Policy
At Mattress Firm, we stand behind the quality and durability of our mattresses. We offer a warranty on all of our products to give our customers peace of mind and assurance that their investment is protected. The length of the warranty varies depending on the type of mattress purchased, but we guarantee that our mattresses will be free from any defects in materials or workmanship. If you encounter any issues with your mattress within the warranty period, simply contact us and we will work with you to find a solution. We want our customers to have a positive experience with their mattress and will do our best to make sure you are satisfied with the end result.Mattress Firm Warranty Policy
We understand that sometimes a mattress may not be the right fit for your needs. That’s why we offer an exchange policy for our customers. If you are not completely satisfied with your mattress, you can exchange it for a different model or brand within a certain time frame. Our exchange policy allows for a one-time exchange within the allotted time period. The exchanged mattress must be in like-new condition and cannot have any stains, rips, or tears. We want our customers to be completely satisfied with their purchase and will do our best to help you find the perfect mattress for your needs.Mattress Firm Exchange Policy
If for some reason you are not completely satisfied with your mattress and do not wish to exchange it, we offer a refund policy. Our refund policy allows for a full refund within a certain time frame, as long as the mattress is in like-new condition and has been properly cared for. We want our customers to be happy with their purchase and understand that sometimes a mattress may not meet their expectations. That’s why we offer a hassle-free refund policy to give our customers peace of mind when making their purchase.Mattress Firm Refund Policy
At Mattress Firm, we understand that sometimes plans change and you may need to cancel your order. We offer a cancellation policy to give our customers flexibility and to make sure they are completely satisfied with their purchase. If you need to cancel your order, simply contact us within the allotted time frame and we will process your cancellation. Please note that once your order has been shipped, it cannot be cancelled and our standard return or exchange policies will apply.Mattress Firm Cancellation Policy
At Mattress Firm, we want to make sure our customers receive their new mattress in a timely and efficient manner. That’s why we offer a delivery policy to ensure our customers receive their mattress within a reasonable time frame. Our delivery policy varies depending on the location and type of mattress purchased. We offer both standard and expedited delivery options to accommodate our customers’ needs. Our delivery team will also set up your new mattress and remove any packaging materials, giving you a hassle-free experience.Mattress Firm Delivery Policy
We understand that our customers want to get the best deal on their new mattress. That’s why we offer a price match policy to ensure our customers are getting the best price possible. If you find the same mattress at a lower price from a competitor, we will match that price. In order to qualify for our price match policy, the mattress must be the same brand, model, size, and condition. We want our customers to have peace of mind knowing they are getting the best deal on their new mattress.Mattress Firm Price Match Policy
At Mattress Firm, we want our customers to be completely satisfied with their new mattress, not just for the first few nights, but for years to come. That’s why we offer a comfort guarantee policy to ensure our customers are happy with their purchase. If for any reason you are not comfortable with your new mattress, you can exchange it for a different model or brand within a certain time frame. Our comfort guarantee policy allows for a one-time exchange to make sure our customers have the best sleep experience possible.Mattress Firm Comfort Guarantee Policy
At Mattress Firm, we take the health and safety of our customers seriously. That’s why we have a bed bug policy in place to prevent the spread of these pests. We thoroughly inspect all of our mattresses before delivery to ensure they are free of bed bugs. If for some reason a mattress does become infested with bed bugs, we will work with the customer to find a solution. Our team will take necessary measures to prevent the spread of bed bugs and make sure our customers have a safe and comfortable sleep environment.Mattress Firm Bed Bug Policy
At Mattress Firm, we understand that purchasing a new mattress can be a big investment. That’s why we offer a financing policy to make it easier for our customers to get the mattress they want without breaking the bank. Our financing options vary depending on the location and type of mattress purchased. We offer both in-store and online financing options to accommodate our customers’ needs. Our goal is to make sure our customers have a comfortable and stress-free buying experience.Mattress Firm Financing Policy