At Charter Club, we pride ourselves on providing excellent customer service for all of our products, including our mattress pads. Our dedicated customer service team is available to assist you with any questions or concerns you may have about your Charter Club mattress pad. Whether you have questions about the features and benefits of our mattress pads, need help with ordering or sizing, or have any other inquiries, our team is here to help. We strive to provide prompt and friendly service to ensure that you are completely satisfied with your Charter Club mattress pad purchase.Charter Club Mattress Pad Customer Service
Our Charter Club mattress pads come with a limited warranty, ensuring that you are covered in the unlikely event of any manufacturing defects. The length and coverage of the warranty may vary depending on the specific mattress pad you have purchased. Please refer to your mattress pad's product page or packaging for specific warranty information. Our customer service team is also available to answer any questions you may have regarding the warranty.Charter Club Mattress Pad Warranty
While we are confident that you will love your Charter Club mattress pad, we understand that sometimes things don't work out. If you are not completely satisfied with your purchase, we offer a hassle-free returns process. Please keep in mind that our return policy varies depending on the retailer where you made your purchase. If you bought your mattress pad directly from Charter Club, you may be eligible for a full refund or exchange, while other retailers may have different policies. We recommend contacting the retailer for their specific return policy.Charter Club Mattress Pad Returns
In the rare case that your Charter Club mattress pad is damaged or defective, we offer a replacement service. Our customer service team will work with you to determine the best course of action to ensure that you receive a new mattress pad that meets our high-quality standards. Please contact our customer service team for assistance with a replacement. We may ask for photos or other proof of the issue to help us determine the best solution.Charter Club Mattress Pad Replacement
To ensure that your Charter Club mattress pad stays in the best condition, it is important to follow the care instructions provided. Most of our mattress pads are machine washable, but it is always best to check the specific instructions for your particular product. Some general tips for caring for your mattress pad include washing it in cold water, using a mild detergent, and tumble drying on low heat. You may also want to consider using a mattress pad cover to protect your mattress pad from spills and stains.Charter Club Mattress Pad Care Instructions
Don't just take our word for it - read what our customers have to say about our Charter Club mattress pads! We value honest feedback from our customers and use it to continuously improve our products and services. You can find reviews for our mattress pads on our website, as well as on popular review sites. If you have purchased a Charter Club mattress pad, we encourage you to leave a review and let us know how you like it!Charter Club Mattress Pad Reviews
We understand that you may have some questions about our mattress pads, and we are here to help. Our FAQ page provides answers to some of the most commonly asked questions about our products, such as the materials used, sizing, and care instructions. If you cannot find the answer you're looking for, please don't hesitate to reach out to our customer service team for further assistance.Charter Club Mattress Pad FAQ
Need to get in touch with our customer service team? You can contact us via phone, email, or through our website's live chat feature. We are available Monday-Friday from 9am-5pm EST. We strive to respond to all inquiries within 24 hours, but please allow for additional time during peak seasons and holidays.Charter Club Mattress Pad Contact Information
It is essential to choose the right size mattress pad for your bed to ensure a perfect fit. Our size chart provides measurements for all of our mattress pad sizes, including twin, full, queen, and king. If you are unsure about which size to choose, please don't hesitate to contact our customer service team for assistance. We are happy to help you find the perfect fit for your bed.Charter Club Mattress Pad Size Chart
At Charter Club, we use only the highest quality materials in our mattress pads. Our products are designed to provide comfort, support, and durability. Each mattress pad may have different materials, such as cotton, polyester, or down alternative. Please refer to the product page or packaging for specific material information. If you have any questions or concerns about the materials used in our mattress pads, please don't hesitate to reach out to us.Charter Club Mattress Pad Material Information