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Returning a mattress to Sears is a common concern for many customers who have purchased a new mattress. While Sears is known for its extensive range of home products, including mattresses, the return process can be confusing for some. In this article, we will answer the question “Can you return a mattress to Sears?” and provide you with all the necessary information to make the return process hassle-free.

If you are unsatisfied with your purchase and want to return your mattress to Sears, the first step is to make sure that you are within the return time frame. According to the Sears mattress return policy, you can return your mattress within 60 days of purchase. However, if you are a Shop Your Way member, you have an extended return period of up to 120 days.

To return your mattress, you will need to fill out a return form which can be found on the Sears website or in-store. You will also need to provide your proof of purchase, which can be your receipt, order confirmation email, or packing slip. If you do not have your receipt, you can provide your phone number or email address associated with the purchase.

Sears has a mattress return policy that allows customers to return their mattresses within a certain time frame. This policy applies to both in-store and online purchases. If your mattress was purchased from a third-party seller on the Sears website, their return policy may vary.

According to the policy, a mattress can only be returned if it is in its original packaging and has not been used or damaged. If the mattress is not in its original condition, Sears reserves the right to refuse the return or charge a restocking fee. Additionally, any accessories or free items that came with the mattress must also be returned in their original condition.

The process of returning a mattress to Sears is relatively simple. Once you have filled out the return form and provided your proof of purchase, you can return the mattress to any Sears store or arrange for a pick-up. If you choose the pick-up option, a Sears representative will schedule a date and time to pick up the mattress from your home.

If you are returning your mattress in-store, you can expect a refund in the original form of payment within 3-7 business days. For online purchases, the refund will be processed once the mattress has been received and inspected by the Sears team.

The Sears mattress return process is designed to be as convenient as possible for customers. However, there are a few important things to keep in mind. Firstly, you will only receive a refund for the mattress itself and not any delivery or shipping fees. Additionally, if you have used any discounts or coupons at the time of purchase, the refund amount will be adjusted accordingly.

It is also worth noting that if you have purchased a mattress set, both the mattress and box spring must be returned together. If you only return the mattress, you will not receive a full refund.

If you have purchased a mattress from Sears and decide that you want to exchange it for a different one, the answer is yes, you can. However, the exchange process is considered a return and a new purchase. This means that you will need to return the original mattress and purchase the new one separately.

It is important to note that the same return policies and time frame apply to exchanges. You will also need to cover any price differences between the two mattresses.

If you have misplaced your receipt, you may be wondering if you can still return your mattress to Sears. The good news is that you can, as long as you have proof of purchase. As mentioned earlier, you can provide your phone number or email address associated with the purchase to retrieve your receipt.

If you are unable to provide proof of purchase, Sears may still accept your return, but they will only offer store credit instead of a refund in the original form of payment.

If you have purchased your mattress online and need to return it, you may be wondering about the Sears mattress return shipping process. The good news is that Sears offers free return shipping for mattresses. You can contact their customer service team to schedule a pick-up or print out a pre-paid shipping label to send the mattress back.

Sears mattress return fees may apply in certain situations. For example, if the mattress is not in its original condition, Sears may charge a restocking fee or refuse the return altogether. Additionally, as mentioned earlier, any discounts or coupons used during purchase will be adjusted accordingly in the refund amount.

As mentioned earlier, the Sears mattress return time frame is 60 days for regular customers and 120 days for Shop Your Way members. It is important to note that the return time frame starts from the date of delivery or pick-up, not the date of purchase.

If you are returning your mattress in-store, it is recommended to do so within the first 30 days to avoid any restocking fees or complications.

In conclusion, returning a mattress to Sears is possible and relatively straightforward as long as you follow their return policies and procedures. Make sure to keep your receipt and return the mattress within the specified time frame to avoid any issues. If you have any further questions or concerns, do not hesitate to contact Sears customer service for assistance.