Return Policy | Babies R Us
Babies R Us offers a hassle-free return policy for their customers. We understand that sometimes things don't work out as expected, and we want to make the return process as easy as possible for you.
So if you're not satisfied with your purchase for any reason, we've got you covered. Our return policy ensures that you can shop with confidence, knowing that you have the option to return or exchange your item.
Whether you've purchased a crib mattress, baby product, or any other item, our return policy applies to all products sold at Babies R Us.
Return Policy | Toys R Us
Toys R Us and Babies R Us are sister companies, and as such, we have a similar return policy. So if you've made your purchase at Toys R Us, you can still return or exchange your item at any Babies R Us store.
We want to make the return process as convenient as possible for our customers, which is why we offer a consistent return policy across all our stores.
Return Policy | Crib Mattresses
We understand the importance of a good crib mattress for your baby's comfort and safety. That's why we offer a generous return policy specifically for crib mattresses.
If you are not satisfied with your crib mattress purchase, you can return or exchange it within 90 days of purchase. This gives you enough time to test out the mattress and make sure it meets your expectations.
Return Policy | Baby Products
At Babies R Us, we have a wide selection of baby products to cater to all your needs. Whether you're looking for strollers, car seats, or feeding accessories, we've got you covered.
If for any reason you are not satisfied with your baby product purchase, you can return or exchange it within our specified return policy time frame.
Return Policy | In-Store Returns
If you prefer to make your returns in person, you can do so by visiting any of our Babies R Us stores. Our friendly staff will assist you with your return or exchange, and you can also browse our products while you're there.
If you're returning an item purchased online, you can also bring it to a store for a refund or exchange.
Return Policy | Online Returns
We understand that sometimes it's more convenient to shop online. That's why we also offer online returns for our customers. If you've made a purchase on our website and need to return or exchange it, you can do so by following our simple online return process.
We'll provide you with a prepaid shipping label, so you don't have to worry about any additional shipping costs.
Return Policy | Refunds
If you've made a return, you can expect a refund to your original form of payment. For in-store returns, the refund will be processed immediately, and you'll receive your money back within a few business days.
For online returns, your refund will be processed once we receive the item back. You can expect to receive your refund within 5-7 business days, depending on your bank's processing time.
Return Policy | Exchanges
If you've changed your mind about a purchase and would like to exchange it for a different item, you can do so within our specified return policy time frame.
You can either visit a store for an exchange or follow our online exchange process. Just make sure the item you're exchanging is in its original packaging and in the same condition as when you received it.
Return Policy | Time Limit
We want to give our customers enough time to make a decision about their purchase. That's why our return policy allows for returns or exchanges within a specified time frame.
The time limit for returns may vary depending on the type of item, so make sure to check the return policy for each product before making your purchase.
Return Policy | Receipt Required
For all returns and exchanges, a receipt is required. This is to ensure that the item was purchased from Babies R Us and to process the refund or exchange accurately.
If you've lost your receipt, don't worry! Our customer service team will do their best to help you locate your purchase in our system.
Shop with confidence at Babies R Us knowing that our return policy has got you covered. And if you ever have any questions or concerns, our customer service team is always here to assist you.
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