If you've recently purchased an Ashley leather sofa or are considering buying one, it's important to know the warranty information provided by Ashley Furniture Industries. A warranty is a guarantee provided by the manufacturer that covers certain defects or issues with the product for a specific period of time. This article will outline the top 10 pieces of information you need to know about the Ashley Furniture warranty for your leather sofa.Ashley Furniture Industries Warranty Information
The Ashley Furniture warranty covers any defects or issues with the materials or workmanship of your leather sofa. This includes issues with the frame, springs, and cushioning. The warranty also covers any manufacturing defects, such as stitching or zippers coming undone. However, the warranty does not cover normal wear and tear or damages caused by improper use or care.Ashley Furniture Warranty Coverage
The Ashley Furniture warranty for leather sofas typically covers a period of 1-3 years, depending on the specific model and materials used. This warranty begins on the date of purchase and is non-transferable. It only applies to the original purchaser and is void if the sofa is sold or transferred to another owner.Ashley Furniture Leather Sofa Warranty
If you encounter any issues with your Ashley leather sofa that fall under the warranty coverage, you can file a warranty claim with Ashley Furniture Industries. You will need to provide proof of purchase and a detailed description of the issue. Ashley will then assess the claim and determine the best course of action, which may include repair or replacement of the affected parts.Ashley Furniture Warranty Claim
Although it is not required, it is recommended that you register your Ashley leather sofa with the manufacturer. This will make it easier to file a warranty claim in the future and will also ensure that you receive any important updates or recalls regarding your specific model. You can register your sofa online or by calling the Ashley Furniture customer service line.Ashley Furniture Warranty Registration
If you have any questions or need to file a warranty claim, you can contact Ashley Furniture Industries by phone at 1-800-477-2222. The customer service team is available Monday-Friday from 7am-7pm, Saturday from 7am-5:30pm, and Sunday from 10am-5:30pm (all times are CST).Ashley Furniture Warranty Phone Number
As mentioned earlier, the Ashley Furniture warranty is non-transferable. This means that if you sell or transfer your leather sofa to another owner, the warranty will no longer be valid. However, the new owner can purchase a new warranty from Ashley Furniture Industries.Ashley Furniture Warranty Transfer
The length of the Ashley Furniture warranty for leather sofas varies depending on the specific model and materials used. Generally, the warranty will cover a period of 1-3 years from the date of purchase. It is important to check the warranty information for your specific sofa to determine the exact length of coverage.Ashley Furniture Warranty Length
While the Ashley Furniture warranty covers a wide range of defects and issues, there are some exclusions to be aware of. The warranty does not cover damages caused by improper use or care, such as spills, stains, or tears. It also does not cover damages caused by pets, natural disasters, or other accidents.Ashley Furniture Warranty Exclusions
If your warranty claim is approved, Ashley Furniture Industries will determine the best course of action to repair or replace the affected parts of your leather sofa. This may involve sending a technician to your home or providing replacement parts for you to install yourself. The repair process will vary depending on the specific issue and your location.Ashley Furniture Warranty Repair Process