If you're in the market for a new mattress, you've probably come across the name Ashley Furniture Industries. Known for their high-quality and affordable furniture, Ashley Furniture also offers a wide range of mattresses to suit every sleeping need. But before you make your purchase, it's important to understand their mattress warranty and care guide to ensure you get the most out of your investment.1. Ashley Furniture Industries Mattress Warranty and Care Guide
At Ashley Furniture, customer satisfaction is their top priority. If for any reason you are not satisfied with your mattress purchase, you have the option to return it within 30 days of delivery. The mattress must be in original condition and packaging, and a restocking fee may apply. However, if your mattress is damaged or defective, you can return it for a full refund or exchange.2. Ashley Furniture Mattress Return Policy
In addition to their return policy, Ashley Furniture also offers an exchange policy for their mattresses. If you find that the mattress you purchased is not the right fit for you, you can exchange it for a different model within 30 days of delivery. However, a restocking fee may apply and the new mattress must be of equal or greater value.3. Ashley Furniture Mattress Exchange Policy
To ensure that you are completely satisfied with your mattress purchase, Ashley Furniture offers a 365-night trial period. This means that you have a full year to test out your new mattress and decide if it's the right fit for you. If for any reason you are not satisfied, you can return or exchange it within the first 365 days of delivery.4. Ashley Furniture Mattress Trial Period
To activate your mattress warranty, you must register your purchase on the Ashley Furniture website within 30 days of delivery. This will also make it easier for you to make a warranty claim in the future, should the need arise.5. Ashley Furniture Mattress Warranty Registration
To ensure the longevity of your mattress, it's important to follow some simple care and maintenance tips. Avoid jumping or standing on your mattress, as this can cause damage to the internal structure. Rotate your mattress every 3-6 months to promote even wear. And be sure to use a mattress protector to prevent stains and spills.6. Ashley Furniture Mattress Care and Maintenance Tips
Ashley Furniture offers a 10-year limited warranty on their mattresses. This covers any defects in materials or workmanship, as well as any sagging greater than 1.5 inches. However, the warranty does not cover normal wear and tear, damage caused by misuse, or stains.7. Ashley Furniture Mattress Warranty Coverage
If you believe your mattress is covered under warranty, you can file a claim through the Ashley Furniture website. You will need to provide proof of purchase, photos of the issue, and a detailed description of the problem. A customer service representative will then review your claim and assist you with the next steps.8. Ashley Furniture Mattress Warranty Claim Process
As mentioned, Ashley Furniture offers a 10-year limited warranty on their mattresses. This is a generous warranty period and speaks to the quality and durability of their products. However, it's important to note that the warranty is non-transferable and only applies to the original purchaser.9. Ashley Furniture Mattress Warranty Length
While the mattress warranty is non-transferable, Ashley Furniture does offer a warranty transfer program for an additional fee. This allows you to transfer the remaining warranty to a new owner if you decide to sell or gift your mattress. This can add value to your purchase and give you peace of mind knowing that your investment is protected.10. Ashley Furniture Mattress Warranty Transferability