Returning a mattress can be a daunting task, especially when you're dealing with a large furniture store like American Furniture Warehouse. But fear not, their return policy is designed to make the process as smooth as possible. Here's everything you need to know about the American Furniture Warehouse mattress return policy.American Furniture Warehouse Mattress Return Policy
If you're unsatisfied with your mattress purchase from American Furniture Warehouse, you have the option to return it within a certain timeframe. The first step is to contact their customer service department and inform them of your intention to return the mattress. They will provide you with further instructions and guide you through the process.How to Return a Mattress to American Furniture Warehouse
The return process for a mattress at American Furniture Warehouse involves a few simple steps. First, you'll need to contact their customer service department and provide them with your order details and reason for return. Next, you'll need to pack the mattress securely in its original packaging and label it with the provided return authorization number. Finally, you can either ship the mattress back to the store or drop it off at one of their locations.American Furniture Warehouse Mattress Return Process
Unlike some other furniture stores, American Furniture Warehouse does not charge any restocking fees for returned mattresses. However, if you choose to have the mattress picked up by their delivery team, there may be a fee for that service. It's best to clarify this with their customer service department before initiating the return process.American Furniture Warehouse Mattress Return Fees
The timeframe for returning a mattress to American Furniture Warehouse is relatively short compared to some other retailers. You have 14 days from the date of delivery to initiate the return process. After this timeframe, you may not be eligible for a return or exchange.American Furniture Warehouse Mattress Return Timeframe
To be eligible for a return, the mattress must be in its original condition and packaging. It should also be free from any damage, stains, or signs of wear and tear. If these requirements are not met, American Furniture Warehouse reserves the right to deny the return. Additionally, you'll need to provide proof of purchase, such as a receipt or order number.American Furniture Warehouse Mattress Return Requirements
American Furniture Warehouse offers a few different options for returning a mattress. You can either return it to one of their store locations or ship it back to them. Alternatively, you can also exchange the mattress for a different one if you're still within the return timeframe. Their customer service team will assist you in choosing the best option for your situation.American Furniture Warehouse Mattress Return Options
If you're not completely satisfied with your mattress, American Furniture Warehouse allows you to exchange it for a different one. This exchange must be done within the 14-day return timeframe. Keep in mind that exchanges may be subject to availability and price differences.American Furniture Warehouse Mattress Exchange Policy
If you choose to ship the mattress back to American Furniture Warehouse, you'll be responsible for the shipping fees. It's recommended to use a reputable shipping carrier and insure the package for the full value of the mattress. This will provide you with peace of mind and protect you in case of any damages during transit.American Furniture Warehouse Mattress Return Shipping
In case you have any questions or concerns about the mattress return process, you can contact American Furniture Warehouse's customer service team. They can be reached via phone, email, or live chat on their website. They are available to assist you from Monday to Friday during regular business hours. Now that you're familiar with the American Furniture Warehouse mattress return policy, you can rest easy knowing that you have options in case your mattress doesn't meet your expectations. Just make sure to adhere to the return requirements and timeframe to ensure a smooth and hassle-free process. Happy shopping and sweet dreams!American Furniture Warehouse Mattress Return Contact Information