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Mattress Firm Buy Back Program

If you're in the market for a new mattress, you may have heard about the Mattress Firm buy back program. This unique offer allows customers to return their mattress within a certain timeframe and receive a full refund. But what exactly is this program and how does it work? Let's dive in to find out more about this popular option.

Mattress Firm Return Policy

Before delving into the specifics of the buy back program, it's important to understand Mattress Firm's overall return policy. The company offers a 120-night sleep trial, which means customers have four months to test out their new mattress and decide if it's the right fit for them. If not, they can return it for a full refund.

Mattress Firm Exchange Policy

In addition to the return policy, Mattress Firm also offers an exchange policy. If you are not satisfied with your mattress within the 120-night sleep trial, you can exchange it for a different one. This can be a great option for those who may have chosen the wrong firmness level or material for their needs.

Mattress Firm Buy Back Guarantee

Now, let's get to the main attraction - the Mattress Firm buy back program. This program offers customers the option to return their mattress after the 120-night sleep trial has ended and receive a full refund. This is a great option for those who may have missed the return window, but still want to switch to a different mattress.

Mattress Firm Mattress Return

The process for returning a mattress through the buy back program is similar to the regular return policy. Customers will need to contact Mattress Firm within the 120-night sleep trial period and request a return. The company will then schedule a pickup for the mattress and issue a refund once it is received.

Mattress Firm Mattress Exchange

If you choose to exchange your mattress through the buy back program, the process is a bit different. You will still need to contact Mattress Firm within the 120-night sleep trial, but instead of receiving a full refund, you will receive store credit to use towards a different mattress. This can be a great option for those who still want to purchase a mattress from Mattress Firm but want to try a different one.

Mattress Firm Buy Back Process

The buy back process is simple and straightforward. Once you have contacted Mattress Firm and scheduled a pickup, the company will come to your home to pick up the mattress. It is then inspected to ensure it meets the buy back requirements before a refund or store credit is issued.

Mattress Firm Buy Back Requirements

In order to be eligible for the buy back program, your mattress must meet certain requirements. It must be in good condition with no stains, tears, or damage. You will also need to provide proof of purchase and have the original receipt. Mattress Firm reserves the right to deny a buy back request if these requirements are not met.

Mattress Firm Buy Back Options

As mentioned, customers have the option to receive a full refund or store credit when returning their mattress through the buy back program. This gives you the flexibility to choose a different mattress or even different bedding items from Mattress Firm.

Mattress Firm Buy Back Offer

One of the best things about the Mattress Firm buy back program is that it offers customers peace of mind. You can purchase a mattress knowing that if it doesn't work out, you have the option to return or exchange it. This takes the risk out of buying a new mattress and allows you to make the best decision for your comfort and needs.

In conclusion, the Mattress Firm buy back program is a great option for those who want the ability to return or exchange their mattress after the initial sleep trial period. With its easy process and flexible options, it's no wonder why this program has become so popular among mattress shoppers. So if you're on the fence about a new mattress, consider buying from Mattress Firm and taking advantage of their buy back program.